Site Operations Manager/Executive Assistant - Bengaluru, India - Giant Eagle GCC

Description

Job Description Summary:

As an Executive Assistant, you will provide administrative support to the Executive and the team to maximize the Executive's productivity and ensure the efficient operation of the department.

Job Responsibilities

• Screen, direct, and respond to incoming telephone calls and initiate outgoing telephone calls in a professional, timely and confidential manner to ensure customer is satisfied and accurate information is relayed.
• Conduct meetings in a professional manner and ensure that details of the meeting are appropriately managed.
• Review financial reports, extra data, perform analysis, and create condensed reports to inform the Executive of pertinent information for all operating Companies.
• Provide administrative support to Executives, ensuring efficient operation of the department and efficient flow of information.
• Coordinate/research/format/report/analyze information (of a highly confidential nature) at the direction of the Executive.
• Act as liaison between supervisory team and outside personnel in order to facilitate communication and maintain efficient operation of the Department.
• Respond to customer comments/complaints on behalf of the Executive.
• Maintain the calendar of the team, coordinating and scheduling meetings, seminars and events and ensuring delivery against objectives and efficient time management.
• Re-prioritize calendar frequently to ensure that higher priority items are dealt with in a timely manner.
• Sort, distribute, prioritize and appropriately handle incoming paper and electronic mail.
• Create and maintain a filing system to ensure information is readily available and that sensitive information is appropriately secured.
• Make travel arrangements and prepare related expense reports following established procedures.
• Coordinate and prepare various reports and special projects required by position and/or supervisory team to aid in decision making.
• Proactively investigate, resolve and address inquiries as appropriate.
• Review and approve and/or redirect legal invoices for the Department within established guidelines.
• Review and approve expense reports for direct reports of the Executive, within established guidelines.
• Maintain payroll and employee records for direct reports of the Executive, ensuring that Team Members are appropriately compensated and key HR deadlines are met.
• Organize Department meetings and events, ensuring that such meetings are well planned and executed smoothly.
• Create departmental documents and presentations as requested, editing and proofreading for content and impact as appropriate.
• Maintain confidentiality of all financial, marketing, Team Member and other sensitive information.
• Coordinate onboarding and orientation of new Corporate Team Members.
• Ensure positive communication and morale building, including designing and executing monthly lunch and learns, barbecues, celebrations and quarterly newsletter.
• Oversee management of office space including re-stacking and redesigning space to make it more efficient and effective.