- Troubleshoot and resolve complex issues related to our HCM software in a timely, accurate, and empathetic manner.
- Escalate unresolved issues to higher-level support or development teams as necessary.
- Advance knowledge by becoming proficient in multiple UKG product disciplines.
- Analytical problem-solving skills-li SQL scripting database management (MS SQL) < ol >& # x9 ; Client Service Skills & lti;,Strong written communication verbal communication presentation skills-lt;i>, Customer relationship building troubleshooting resolution handling escalation- OL >< span style=
-
Technical Support Representative – (Chat Support) · Location: Kalyani Nagar, Pune, Maharashtra, India (Onsite) · Shift: US Shift (Night Shift) · Salary: ₹40,000+ per month · Employment Type: Full-time · We are hiring a Technical Support Representative to provide chat-based suppor ...
Pune Division ₹250,000 - ₹700,000 (INR) per year2 days ago
-
Optimas is looking for a friendly, patient and empathetic Customer Support Representative to provide best-in-class service to our customers in a multi-location global distribution environment. · ...
Pune, Maharashtra1 month ago
-
Binated is hiring for · French speaking · Customer · Support · Representative (CSR) in Pune · A CSR assists customers and resolves queries through email, chat, or calls. Responsibilities include ensuring prompt and effective solutions that could involve coordinating with internal ...
Pune, Maharashtra2 weeks ago
-
This is a customer service representative role that requires experience of 1-3 years. The candidate will handle customer enquiries and complaints professionally. · Handle customer enquiries and complaints (verbal & written) professionally · Support retail site experience issues, ...
Pune, Maharashtra1 month ago
-
Technical Support Representative – (Chat Support) · Location: Kalyani Nagar, Pune, Maharashtra, India (Onsite) · Shift: US Shift (Night Shift) · Salary: ₹40,000+ per month · Employment Type: Full-time · We are hiring a Technical Support Representative to provide chat-based suppor ...
Pune ₹250,000 - ₹700,000 (INR) per year1 week ago
-
WearelookingforaCUSTOMERSUPPORTAGENTtojoinourteamTECHMAHINDRA. · Thisroleinvolveshandlingcalls,providingexceptionalcustomersupport,andaddressingqueriesandconcernsrelatedtoBPO. ...
Pune2 months ago
-
Join a leading International Telecom Process (Verizon) in Non-Voice / Chat Support profile. · ...
Pune1 month ago
-
Customer Support Representative job involves resolving customer complaints promptly and maintaining high NPS scores. · ...
Pune2 weeks ago
-
Hiring for International Voice Process Immediate Joining. Experience: Freshers & Experienced Candidates Welcome. · Handle inbound and outbound calls for international clients · Provide excellent customer support and resolve queries efficiently · ...
Pune3 weeks ago
-
Manage international customer queries via phone and email Resolve testing issues promptly with empathy and professionalism Uphold company values and policies at all time. · ...
Pune1 month ago
-
· ...
Pune1 month ago
-
Opening for Renowned BPO in Pune. · Voice and Semi-Voice Process · Salary : 17K to 25K Incentives · Shifts : Fixed Shift and Fixed Sat & Sun OFF · Pick and Drop Available · Location : Kharadi · Interested candidates : · Call : hidden_mobile / hidden_mobile · Mail on hidden_email ...
Pune2 weeks ago
-
Provide prompt and professional customer service and technical support through calls, emails, and chat. · ...
Pune1 month ago
-
We're hiring night shift talent to grow our US operations in Pune. · ...
Pune, Maharashtra3 weeks ago
-
Need 1 yr exp required in International voice. Salary upto 5.5 lpa in hand. Graduates only. · ...
Pune1 month ago
-
We are looking for Customer Service Associates to handle inbound queries and deliver an excellent customer experience. · This is a pure customer support role with no sales and no targets.Handle inbound customer calls/chats · Provide accurate information and timely resolution · Ma ...
Pune1 month ago
-
Pune, India · About Optimas: · Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams under ...
Pune City1 week ago
-
Location: Pune Hinjewadi · Work Mode: Work From Office · About The Role · Join a leading International Telecom Process (Verizon) and build your career in a Non-Voice / Chat Support profile. If you have strong written English skills and experience in international chat processes, ...
Pune1 week ago
-
We're hiring night shift talent for our US operations in Pune. This role offers strong income, global exposure, and a stable career path. · Handle live US customers. · Build real international communication skills. · Work in structured processes with leaders who focus on performa ...
Pune City3 weeks ago
-
Product Support Representative · The world of finance moves fast. At FIS, were faster. Our teams are empowered to learn, grow, and make an impactin their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow pe ...
Pune2 weeks ago
-
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. · Serve as a first point of contact for customer inquiries related to products supported via a phone-first approach and digital support channels. · ...
Pune Full time1 month ago
Sr Product Support Representative - Pune, Maharashtra - Ultimate Kronos Group
Description
Sr Product Support Representative
We are seeking a highly skilled Sr Product Support Representative to join our team at Ultimate Kronos Group.
Responsibilities:
You will be the initial contact and face of the company while intaking and diagnosing customer inquiries, ensuring high levels of customer satisfaction. You will also conduct regular follow-ups with clients to ensure issues are resolved and provide updates on ongoing cases.
Requirements:
- < li >6+ years of experience in a service or technical support role preferably in the HCM SaaS sector li > ul >< p > p >< h4 >Skills: Technical Proficiency h4 >& nbsp;
- Extensive experience processing Payroll HR Time tasks systems processes
-
Technical Support Representative
CrewgleAI- Pune Division
-
Customer Support Representative
Only for registered members Pune, Maharashtra
-
Customer Support Representative
Only for registered members Pune, Maharashtra
-
Customer Support Representative
Only for registered members Pune, Maharashtra
-
Technical Support Representative
Only for registered members Pune
-
Customer Support Representative
Only for registered members Pune
-
Customer Support Representative
Only for registered members Pune
-
Customer Support Representative
Only for registered members Pune
-
Customer Support Representative
Only for registered members Pune
-
Customer Support Representative
Only for registered members Pune
-
Customer Support Representative
Only for registered members Pune
-
Customer Support Representative
Only for registered members Pune
-
Customer Support Representative
Only for registered members Pune
-
Customer Support Representative
Only for registered members Pune, Maharashtra
-
Customer Support Representative
Only for registered members Pune
-
Customer Support Representative
Only for registered members Pune
-
Customer Support Representative
Only for registered members Pune City
-
Customer Support Representative
Only for registered members Pune
-
Customer Support Representative
Only for registered members Pune City
-
Product Support Representative II
Only for registered members Pune
-
Product Support Representative II
Full time Only for registered members Pune
