Business Development Lead - Mumbai, India - Thought Over Design

Description

About TOD

Thought Over Design is a brand strategy & design studio based out of Bombay, India.

We're a small team (20 people) of creative people on a mission to build brands with

purpose.

What we're looking for

We're looking for an intelligent, driven and passionate Business Development Lead

who can help us effectively assess and convert business leads into projects and long

term client relationships. The BD Lead will ensure that we are building enduring

relationships with a like-minded fraternity of clients and partners. Everything from

assessment of lead to conversion into a project contract will be owned and driven by

you.

The opportunity

You will have the opportunity to speak to and build relationships with some of the

coolest up & coming brands in the country as well as established businesses who

seek to level up their brand. This means you get a front row seat to what's happening

in India with consumer brands across multiple sectors and industries.

Responsibilities

● Lead Funnel: Create a lead funnel for TOD - from inquiry, evaluation,

monitoring to closure. We actively receive various leads for different channels -

email, , whatsapp messages, calls, instagram DMs - we need to

consolidate and address all leads with equal attention. All communication with

potential clients will be under your purview. Ensuring all leads are responded

to during the process of the conversation.

● Representing the studio: A very important aspect of the role is to pitch the

studio to clients with a full background on who we are, our past experience,

our services and what we're really good at. This role requires you to champion

talking about the studio, being well versed with our past projects and an ability

to present these to clients as required.

● Qualifying Leads: Since we receive a large number of leads, these need to be

quickly responded to, addressed and a process is to be established to respond

to the leads and ask the right questions to qualify them further. We believe

this process can become way more efficient and are looking to have someone

come in and improve it.

● Understanding the client: Taking the effort to get to know the client and their

objectives, and having the ability to customize our approach & working team,

based on each client's unique requirement.

● Proposal Development: Estimate creation and proposal development is a

critical part of the role. These typically require you to understand the project

requirement, create a scope of work fleshed out with timelines, rates and

terms. We do have some of these formats in place but are looking for someone

to come in and improve the way we do this to make it much more efficient.

● Contracts & Agreements: Once a client closes on a project, inputting the scope

of work into our contract formats and ensuring everything has been translated

into the final agreement basis discussions very clearly. This includes creating

payment terms, building out detailed scope of work annexures and ensuring all

NDA's and contracts are in place before the project begins officially.

● Quarterly & Yearly planning: Work with the founder and accounts team to

create an ongoing report of business confirmed and business in the pipeline

from clients.

● Automating and Improving processes: We're looking for someone to come in

and take charge of building a much robust process overall for how business

development is done. Whether it's improving the way we qualify leads to the

softwares or dashboards we use to track them, we're keen for you to improve

and make this far more efficient overall.

● Outbound Client Acquisition: Identify and pursue new business opportunities

through proactive outreach, networking, and relationship building that fit the

ethos at TOD and match the kind of founders / brands we want to enable.

● Tracking project progress & health: When a project closes - it is typically

handed over to the account management team for execution. It is important

for you to keep track of project health and whether payment milestones are

being met through the course of the assignment. Assessing new opportunities

with the same client across the project lifecycle and helping with developing

that business would also be important.

● Weekly & Quarterly Reporting: Prepare weekly & quarterly reports summarizing

leads, building proposals for review and working closely with Anushka (our

founder) on ensuring your approach is in sync with the studio ethos and

processes.

● Collaborate & leverage the team: Work closely with a few key team members

that will get you the insight or information you need to respond to a lead.

Delegate and ensure you are getting the inputs you need, whenever there is a

surge in leads to be managed.

Requirements

● 6 years of work experience, minimum

● Bachelor's degree in Business Administration, Marketing, Communications, or

related field

● Proven experience in business development or account management,

preferably within the creative industry

● Excellent communication, negotiation, and presentation skills

● Mumbai-based candidates only or open to moving to Mumbai full time

We're open to those who may have run their own creative agency or business and are

looking for a change. An entrepreneurial spirit is a huge plus