Travel Consultant - Siliguri, India - Clubside Tours and Travels Pvt. Ltd

Description

Clubside Tours and Travels Pvt. Ltd is a leading travel agency specializing in providing top-notch travel services to our clients. We are currently seeking a highly motivated and customer-oriented individual to join our team as a Travel Consultant. As a Travel Consultant, you will be responsible for assisting clients in planning and booking their travel arrangements, ensuring their satisfaction and a memorable experience.

Responsibilities

• Assist clients in selecting and booking their travel arrangements, including flights, accommodations, and transportation.
• Provide expert advice on destinations, travel itineraries, and attractions to help clients make informed decisions.
• Handle all customer queries, complaints, and concerns in a timely and professional manner, ensuring customer satisfaction.
• Stay up-to-date with the latest travel trends, airline regulations, and visa requirements to provide accurate information to clients.
• Collaborate with airlines, hotels, and other travel partners to ensure smooth travel arrangements for clients.
• Process bookings and payments accurately and efficiently, adhering to company policies and procedures.
• Maintain a high level of customer service and build strong relationships with clients to encourage repeat business and referrals.

Requirements

• A minimum of 2 years of experience in the travel industry or a related field.
• Excellent communication and interpersonal skills.
• Strong knowledge of various travel destinations, attractions, and travel booking systems.
• Proven ability to work under pressure and meet tight deadlines.
• Exceptional problem-solving skills and the ability to handle unexpected situations.
• Proficiency in using computer systems and travel booking software.
• A high level of attention to detail and accuracy in processing bookings and payments.