Service Desk Engineer - Noida

The Service Desk Engineer is responsible for providing first-level and second-level technical support to end users, ensuring timely resolution of incidents and service requests. · Provide L1 support for incidents and service requests via phone, email, chat, and ticketing tools. · ...

+Provide technical support to customers through phone, email or chat channels for IT-related issues. · +Troubleshoot and resolve customer complaints related to software applications hardware devices and network connectivity. · Escalar complex issues to senior engineers or third-p ...

We are looking for service desk engineer and data centre operations who will be supporting customers and clients on windows server ,Unix,Mainframe,Share point , Active Directory. · BBA , B.E,B.tech,BCA,Bcom, BSC · ...

+The Service Desk Engineer is responsible for providing first-level and second-level technical support to end users, ensuring timely resolution of incidents and service requests. · ...

Monitor and manage IT tickets through ITSM tools. Assign and escalate tickets to appropriate support teams based on issue type and severity. · ...

We are looking for a proactive and skilled IT Support Engineer to provide technical assistance and support for hardware software and network related issues. · TIL process knowledge · Laptop Desktop Troubleshooting · Office 365 Management knowledge · ...

Provide L1/L2 technical support to end users voice email ticketing Troubleshoot issues related to Windows OS MS Office Outlook VPN and basic networking Handle incidents service requests and follow SLAs as per process. · ...

Manage service desk requests via phone, email & chat and collaborate with IT team on incident resolution. · Collaborate with IT team on incident resolution · ...

The Service Desk Engineer will be responsible for providing technical support and troubleshooting services to customers. The ideal candidate should have excellent communication skills and basic knowledge of PC and peripheral hardware. · ...

The position requires excellent communication skills and US customer support experience. · ...

Resolve tickets within agreed SLA timelines and ensure compliance with quality standards, regulatory requirements, and company policies. · ...

Provides first-level technical support and handles Cyber Security. · ...

The Service Desk Engineer is responsible for providing first-level and second-level technical support to end users ensuring timely resolution of incidents and service requests. · ...

We are seeking a motivated and customer-focused Service Desk Engineer to provide first-level technical support and ensure timely resolution of IT incidents and service requests. · Log, track, and manage incidents and service requests using ticketing tools. · Ensure incidents and ...

This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide.We have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. · ...

This job role is responsible for the coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. · We are looking f ...

This job role is responsible for the coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. · Support logs, ca ...

We are seeking a highly motivated Service Desk Engineer to provide exceptional technical support and customer service to our clients. · The ideal candidate will be responsible for managing incidents and service requests, ensuring timely resolutions within defined SLA, · and maint ...

This job role is responsible for the coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. · We are looking f ...

The Help Desk Engineer will oversee end-to-end operations of the Help Desk team. · Manage lead and mentor the Help Desk team. · Coordinate escalations with CRIS OEMs and internal technical teams. · ...