ive (CRM) - Visakhapatnam - confidential

    confidential
    confidential Visakhapatnam

    3 days ago

    Full time
    Description

    Roles and Responsibilities

    Handling Major Corporates Group (Single/Multiple)

    - Handling queries of HR/Employee through mails & calls and resolve them

    - Solving Customer /HR/Brokers queries related to claims and other issues

    - Guiding customers to apply for claims and with policy T & C

    - Register claims in system

    - Grievance resolution by taking follow with operation team

    - Tracking up the claims file and updating to the corporate client till the claim get settled.

    - Following up for the cheque dispatch and details and NEFT details with backend

    - Maintaining day to day activities on the worksheet

    Desired candidate Profile: Preferably TPA /Hospital /Servicing


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