Tech Lead - Bangalore/Noida, India - Boost tech

    Boost tech
    Boost tech Bangalore/Noida, India

    2 weeks ago

    Default job background
    permanent Technology / Internet
    Description
    Location:
    Noida and Bangalore

    Technical Lead is responsible for architectural support of the Service Management product/tool suite. Rapidly develop application on the ServiceNow platform, applying innovative technical solutions to eliminate manual working.


    Roles & Responsibilities:

    • Lead all technical aspects of project delivery and solution delivery including: Application UI Configuration, Workflow Configuration
    • Design, configure and customize Service Now platform for client to implement/sustain the following modules
    • Incident Management, Problem Management, Service Request Management, Configuration Management (CMDB), Change Management, Release Management, Asset Management, Service Catalog etc.
    • Integrate Service Now with other corporate applications via web services, mid server, email etc.
    • Development of required client specific custom reporting
    • Development of requirement integration components (SSO, LDAP, ADFS, SailPoint, Ping, etc.)
    • Interface with ServiceNow technical teams such as Cloud Infrastructure to successfully setup the SaaS platform
    • Be a key member of the overall implementation project team
    • Prepare all client facing and internal deliverables that are technology related
    • Drive the continuous improvements of our implementation methodology and service offerings based on client experiences

    Must Have Soft Skills :

    • Proven experience in leading development and implementation of Service Now solutions.
    • Advanced exposure to scripting on ServiceNow platform
    • Glide, Jelly, AJAX etc.
    • Experience with integration using Web Services, middleware etc.
    • Multiple end to end Service Now implementation exposure.
    • Proven experience working with other SAAS solutions/platforms.
    • Experience with Web Technologies (XML, HTML, JavaScript, XSL, Web Services, etc.)
    • Able to Read and understands XML schemas
    • Solid understanding of SaaS, client server architecture, SOA and web services concepts
    • Knowledge of technical components such as LDAP, VPN, SSL and other such technologies
    • Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery
    • Strong communication skills (both written and verbal)
    • Strong interpersonal skills; customercentric attitude; ability to deal with cultural diversity
    EDUCATION / CERTIFICATIONS:


    • At least 45 deployment/ServiceNow implementation.
    • ITIL trained, Certification will have an advantage
    )