Urgent Hiring - Navi Mumbai
3 days ago
Job description
Job Overview:
Sutherland is hiring Freshers and Experienced Professionals for an
US Telecom Voice Process. The role involves handling inbound customer service queries & support responsibilities for US-based telecom customers.
Key Responsibilities:
- Handle inbound calls from US telecom customers
- Resolve customer queries related to telecom services
- Provide accurate information and maintain service quality
- Meet defined KPIs and productivity targets
- Ensure high customer satisfaction.
Location: Sutherland Global Services, Liberty Tower, 5th Floor, Airoli, Navi Mumbai.
Eligibility Criteria:
- Freshers & Experienced candidates can apply
- Minimum 1 year International BPO experience (preferred for experienced bracket)
- Excellent English communication skills (mandatory)
- Comfortable working in US rotational shift (Night & Graveyard)
- Immediate joiners Required.
Employment Details:
- Shift: US Rotational (Night & Graveyard)
- 5 Days Work From Office
- Work Schedule: 5 Days Working + 2 Rotational Off
- Process Type: International Voice Process
Additional Requirements:
Only candidates residing in Mumbai / Navi Mumbai are eligible to apply
Willingness to work from Airoli Office Location.
Perks & Benefits :
Lucrative Performance-Based Incentives | Cab facility for safe and convenient | Travel Allowance included Medical insurance coverage Work-life balance with 2 weekly offs.
How to Apply:
Join us and be part of a dynamic team driving global customer satisfaction
Kindly Contact HR Pournima :
NOTE : Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to
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