Head of Operations - Delhi, India - Arthan

Description

LOCATIONS - Delhi/Mumbai/Pune/Bangalore etc

As Head of Delivery, you will

Collaborate with the CEO and CXOs in setting and driving organizational vision,

operational strategy, and hiring needs

Translate strategy into actionable goals for performance and growth helping to

implement organization-wide goal setting, performance management and annual

operating plan

Oversee company operations and employee productivity, build a highly inclusive

culture where team members thrive and organizational outcomes are met

Assess and implement improved processes and new technologies, and collaborate

with management regarding the implementation of these improvements.

Evaluate performance by analyzing data and metrics and establish corrective

measures where needed

Manage budgets, capital investment and expenses to ensure that the company

achieves targets on growth, profitability and customer metrics

Manage relationships with partners/vendors

Maintain and build trusted relationships with key customers, clients, partners, and

stakeholders

What We Seek:

Proven experience/ track record as Head of Operations/Delivery or in a similar

role in the development sector

Understanding of business functions such as HR, Finance, marketing, etc.

Working knowledge of data analysis and performance/operation metrics

Exceptional organizational and leadership abilities

Excellent interpersonal and communication skills

Competence in decision-making and problem-solving

Readiness to travel extensively

MBA or Masters in a related discipline