Hostess - Bhubaneshwar, India - Odisha Job Consultancy

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    Full time
    Description

    Dear Candidates,

    Contact HR Payal

    Dear Candidates,

    Greetings from Odisha Job Consultancy

    We are looking for a dynamic and friendly Hostess to join our team. As a Hostess, you will be responsible for ensuring a positive and welcoming experience for all our clients and guests.

    Qualifications and Skills

    Previous experience as a Hostess or in a similar customer service role

    Excellent communication and interpersonal skills

    Friendly and outgoing personality

    Ability to multitask and handle high-pressure situations

    Strong organizational and time management skills

    Attention to detail

    Ability to work in a team

    Flexibility to work evenings, weekends, and holidays

    Knowledge of food and beverage operations is a plus

    Roles and Responsibilities

    Greet and welcome clients and guests in a friendly and professional manner

    Seat clients and guests at suitable tables and provide them with menus

    Take reservations and manage the waiting list

    Provide accurate waiting times and inform clients and guests about any delays

    Ensure the cleanliness and organization of the hostess station and dining area

    Coordinate with the kitchen and servers to ensure smooth service flow

    Answer phone calls and handle customer inquiries

    Monitor dining room activity and ensure customer satisfaction

    Assist in resolving any customer complaints or issues

    Upsell menu items and promote specials

    Maintain knowledge of menu items and daily specials

    Follow all company policies and health and safety regulations

    Interview Venue- 1st Floor, MRF Tyre Building, Baramunda Bus Stand, Bhubaneswar