Business Analyst-Life and Annuity - India - People Prime Worldwide

Description

About Company:

Our client is a trusted global innovator of IT and business services. They help clients transform through consulting, industry solutions, business process services, digital & IT modernisation and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients' long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.

Job Title: Business Analyst – Life and Annuity

Location: Pan India

Experience: 15+ yrs

Job Type: Contract to hire

Notice Period:- Immediate joiner

Description:

Shift- UK

Business Analysis (Life & Annuities)

Insurance Consulting Practice

Role Overview

We are seeking a seasoned business analyst who brings deep expertise in life & annuities (L&A) and a strong consulting toolkit to lead complex, multi‑year transformation programmes for global insurers. You will serve as the business thought leader, shaping problem statements, designing future‑state business models, guiding solution direction, and ensuring delivery of measurable business outcomes.

This role is ideal for someone who operates comfortably at the intersection of strategy, operations, technology, and change, with the ability to translate ambiguity into structured plans and trusted recommendations.

Key Responsibilities

1. Client Leadership & Executive Engagement

Serve as the primary business advisor to senior client stakeholders across Distribution, Operations, Technology, Product, and Transformation.

Lead C‑suite and SME workshops to frame problems, define future capabilities, and align on transformation priorities.

Connect programme execution to tangible business value, ensuring early wins, strong sponsorship, and measurable outcomes.

Navigate complex client environments with political acuity, influence, and credibility.

2. Transformation Strategy & Operating Model Design

Shape transformation vision, scope, and roadmap across L&A value chains:

New Business & Underwriting, Policy Admin, Servicing, Billing, Claims, Commissions, Agency/Producer Management.

Define future‑state business processes, organisational structures, service models, hand‑offs, customer/agent journeys, and operational KPIs.

Identify simplification, automation, straight‑through processing, and digitisation opportunities to drive scale, speed, and cost efficiency.

Recommend pragmatic changes that balance innovation with feasibility, regulatory reality, and market dynamics.

3. Business Analysis Excellence

Lead requirements discovery and definition across policy, operations, and customer‑facing processes.

The author created clear, structured BRDs, FRDs, user stories, acceptance criteria, and traceability matrices aligned to both business and technology needs.

Guide design discussions with architects, underwriters, product owners, and vendor teams to ensure the proposed solutions meet business needs, are scalable, and fit operational realities.

Provide thought leadership in estimation, prioritisation, scope management, and change control.

4. Solution Advisory & Platforms Experience

Conduct fit‑gap assessments across industry‑leading policy administration platforms and L&A ecosystems.

Advise clients on platform and ecosystem options, integration approaches, modernisation patterns, and implementation risks.

Translate business objectives into solution roadmaps that balance technology enablement with operational transformation.

Collaborate with cross‑functional teams (architecture, product, engineering) to ensure business alignment throughout the lifecycle.

5. Delivery Leadership & Operational Readiness

Manage business engagement across SIT, UAT, regression, and production readiness.

Drive the creation of test scenarios, data needs, and validation steps in partnership with business users.

Oversee business transition deliverables: training, communication, SOPs, process playbooks, cutover support, and hypercare stabilisation.

Ensure operational teams are equipped for go‑live and capable of sustaining the transformation long‑term.

6. Consulting Capability Development

Mentor and coach BA teams, enabling growth in problem‑solving, structuring, communication, and client handling.

Contribute to reusable consulting assets, frameworks, accelerators, and domain playbooks for the insurance practice.

Support business development through proposal creation, solutioning, client storyboarding, and executive presentations.

Represent the firm in thought leadership, internal forums, client workshops, and industry conversations.

Core Domain Expertise

Life & Annuities Product Knowledge

Term, Whole, Universal Life, Indexed/Variable UL

Fixed, Indexed, and Variable Annuities

Income/retirement products (SPIA, DIA)

Riders, benefits, policy features, and servicing constructs

Insurance Value Chain Expertise

Application intake & underwriting

Policy issuance & lifecycle servicing

Customer/agent experience flows

Claims adjudication & payments

Billing, collections & disbursements

Distributor/agent management & compensation

Enterprise & Ecosystem Awareness

Experience with leading PAS and L&A platforms (e.g., ALIP, OIPA, V3locity, FAST, Majesco, Sapiens, etc.)

Understanding of underwriting engines, workflow tools, rules engines, CRM, document generation, and digital engagement platforms

Familiarity with data domains, reporting structures, and operational control environments

Required Experience & Skills

• 15+ years in L&A domain roles, including 10+ years leading analysis and transformation in large programmes.
• Prior experience in a consulting organisation.
• Ability to operate in ambiguous, unstructured problem spaces and build clarity for clients and teams.
• Exceptional communication skills — executive presence, structured storytelling, and crisp documentation.
• Strong analytical and conceptual thinking; ability to break down complexity and design practical solutions.
• Proven experience guiding offshore/onshore delivery teams in distributed environments.
• Exposure to both agile and hybrid delivery models.

Preferred Credentials

• Professional certifications such as CBAP, PMI‑PBA, LOMA/ALMI/FLMI, and SAFe/Agile credentials.
• Experience delivering programmes across multiple geographies.
• Demonstrated ability to influence C‑suite decision‑making and drive strategic outcomes.