CRM - Configuration Manger - Mysore - confidential

Description

Description

We are seeking a CRM Configuration Manager to join our team in India. The ideal candidate will be responsible for configuring and customizing our CRM system to align with business needs, ensuring optimal performance and user satisfaction.

Responsibilities

• Configure and customize CRM systems to meet business requirements.
• Collaborate with cross-functional teams to gather and document user requirements.
• Provide ongoing support and maintenance for CRM configurations.
• Conduct training sessions for end-users on CRM functionalities.
• Analyze CRM data and generate reports to support decision-making.
• Stay updated on CRM best practices and new features.

Skills and Qualifications

• 1-2 years of experience in CRM configuration and management.
• Proficient in CRM software (e.g., Salesforce, Microsoft Dynamics 365, HubSpot).
• Strong understanding of database management and data analysis techniques.
• Ability to troubleshoot technical issues and provide solutions.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Experience with data migration and integration between systems.