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- Support, configure and manage network security devices (Palo Alto, Fortigate and Cisco firewalls, with some other vendors also included)
- Maintain and improve documentation of customers' network environments
- Provide Level 2/3 support and troubleshooting to resolve technical issues
- Work within change management policies to ensure success of changes
- Implement security tools, policies and procedures as appropriate
- Co-ordinate with vendors and other IT teams to resolution
- Cisco CCNP (BGP Enterprise level) or Palo Alto PCNSE certification
- 5 years relevant experience supporting network technologies
- Experience supporting and configuring a range of network devices and technologies (firewalls, switches, load balancers, VPNs etc.)
- Excellent communications skills, written and verbal
- Experience of Azure and/or AWS, Enterprise Networking and Data Centre Environments
- Experience conducting network audits[
- IT Degree or equivalent combination of qualifications and experience
- Experience across a range of network vendors - Cisco, Palo Alto, Juniper, FortiGate
- Learn new technologies fast
- ITIL familiarization
- Decisive, dynamic, and capable of delivering to a high standard despite constraints that may be in place
- Conscientious, trustworthy, and capable of organising and delivering on tasks with little direction
- Strong troubleshooting and communications skills are an absolute necessity
- Capable of adjusting their approach for the varied customers supported
- Process oriented with great attention to detail
network engineer - Bengaluru, India - Version 1
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Technical skills and experience
Qualifications
Beneficial skills and experience
The Candidate