Customer Care Executive - Kolkata, India - Snaphunt

    Snaphunt
    snaphunt background
    Full time
    Description

    The Offer

    • Opportunity to make a positive impact
    • Fantastic work culture
    • Attractive Salary & Benefits

    The Job

    You will be responsible for :

    • Providing advice on KYC requirements and assisting clients and account managers through the account opening process.
    • Reviewing client documentation to ensure compliance with internal policies and regulatory requirements.
    • Following up with clients on required documentation and escalating to the appropriate Account Managers where necessary.
    • Identifying discrepancies and escalating higher risk matters to the Compliance team.

    The Profile

    • You have working knowledge of customer care
    • You are a strong team player who can manage multiple stakeholders
    • You are a strong networker & relationship builder
    • You are highly goal driven and work well in fast paced environments

    The Employer

    Our client is a Job Placement and recruitment Agency having specializes in reducing the clutter & streamlining the manpower hunting for companies no matter how Big or Small.