Customer Experience Manager - Bengaluru

Only for registered members Bengaluru, India

1 day ago

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Job Summary

We are looking for a Customer Experience Specialist to join our team at Posha. As a specialist in customer success, you will be responsible for managing all customer-centric communication channels while maintaining key support metrics. You will handle customer concerns end-to-end and own customer relationships with users based in the USA.

As part of our Customer Success function, your key responsibilities include managing app and website chat flows, handling customer concerns and satisfaction feedback

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