Business Services Analyst - Bengaluru - ACL Digital

    ACL Digital
    ACL Digital Bengaluru

    15 hours ago

    Technology / Internet
    Description

    Hi All,

    ACL Digital is hiring Services Business Analyst in Bangalore location.

    Experience: 8+yeras

    Notice period: Immediate to 15days

    Location: Bangalore(Hybrid work)

    Job Description:

    to the Services Capability Leader. Your scope is global and includes as a key technology the ServiceMax suite of tools, which sits on the Salesforce platform, and is integrated with ERP systems such as SAP and ORACLE.

    Key player in all project evolutions and continuous improvement releases of the Services End to End solution, based on ServiceMax and Salesforce. The business processes included in the scope of the services platform are:


    • Service Sales and Customer Support


    • Service offers and service Contract management


    • Service execution from work order creation to closure, through dispatching, scheduling and execution


    • Integration with spare part logistics managed in the ERP systems


    • Integration with the Finance processes managed in the ERP systems

    Skill Set Required :


    • Salesforce Solution Design & Multi-Cloud Strategy


    • Enterprise Integration & API Design


    • Digital Transformation & Process Automation


    • Agile Delivery & Stakeholder Engagement


    • Mentoring, Coaching & Knowledge Sharing


    • Strategic Planning & Cross-Functional Leadership.

    Interested people can send their resumes to


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