Client Serive Executive - Mumbai, India - Medusind Solutions

Medusind Solutions
Medusind Solutions
Verified Company
Mumbai, India

3 days ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Location:
Mumbai


Shift Time: 8pm to 5am / 5:30pm to 2:30am


Experience:
Freshers & 1+ year of experience into voice


Educational Qualifications:
Any Under Graduate or Graduate

Outbound calls to insurances for claim status and eligibility verification.
Denial documentation and further action.
Calling the insurance carriers based on the appointment received by the clients.
Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
Calling insurance companies to get the status of the unpaid claims.
Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
Maintain the individual daily logs.
Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.
Work cohesively in a team setting. Assist team members to achieve shared goals.
Compliance with Medusind's Information Security Policy, client/project guidelines, business rules and training provided, company's quality system and policies.
Communication / Issue escalation to seniors if there is any in a timely manner.


Departments:
Service Delivery - Operations


Roles:
Executive


Job Types:
Full TimeNight Shift


Education:
GraduateUndergraduate


Experience:
Freshers & 1+ year of experience in voice


Locations:
Mumbai


Salary:
₹200, ₹400,000.00 per month


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