- Support configuration, customization, and troubleshooting activities for ServiceNow modules such as ITSM, ITOM, and HRSD.
- Stay updated with latest platform features and recommend adoption strategies to maximize benefits.
- In-depth knowledge of one or more ServiceNow modules (e.g., workflows, business rules).
ServiceNow SME - Thoothukudi - SIRO
Description
ServiceNow SME Role
The ideal candidate will provide expert-level guidance on specific ServiceNow modules, collaborating with business and technical teams to ensure solution effectiveness.