Retail Trainer - Ahmedabad, India - Synergy Resource Solutions

Description

Our Client which is a leading company in the field of Optical Retail & have 7 stores located at Ahmedabad requires

Designation: Retail Trainer

Reporting: Sr. Manager -HR

Sector: Retail

Location: Ahmedabad

Gender: Female/Male

Experience: 5-6 Years (as a Retail trainer and prior to that 5 years experience in retail sales)

Job Timings: 10:00am to 7pm

Working days: Mon-Sat

Week Off: Sunday

Traveling: Yes

Roles & Responsibilities:

• Retail Trainer responsibilities include teaching presentation and persuasion techniques to new hires, simulating sales scenarios
• Preparing training programs that cover knowledge gaps.
• Position requires visiting our retail stores located in Ahmedabad to work closely with our salespeople on a regular basis
• Should be able to make training modules in English and Gujarati
• Design and execute orientation programs for sales teams
• Conduct onboarding training sessions for new hire
• Act as a consultant to salespeople for challenges they have on the job
• Assign mentors and coaches to new sales team members
• Observe how salespeople and cashiers interact with clients to identify areas of improvement
• Determine training needs both for individuals and teams
• Organize role-playing activities to simulate difficult client cases (e.g. how to overcome objections
• Advise salespeople how to upsell products
• Apply various sales training techniques (e.g. Case studies and group activities)
• Maintain updated records of training curriculum and material

Requirements:

• Good oral and written communication skills.
• Language proficiency- English, Hindi, and Gujrati
• Work experience as a Retail Trainer sales trainer or similar role
• Experience in retail industry
• Availability to travel and visit our retail stores, as needed
• Ability to manage the full training cycle, including conducting in-person activities
• Excellent presentation skills
• Ability to motivate employees to achieve sales quotas
• Any Graduate
• Additional certification in training is a plus