No more applications are being accepted for this job
- in billing understanding of recurring bills, billing cycle changes, due date prorate changes, autopay & surcharges, service charges, and taxes.
- exp resolving customer issues, billing, and handling product Q&A
- Interested in learning new technologies.
- experience promoting and or selling products and services.
- demonstrated communication skills.
- the clarity in thought process able to articulate his / her thought
- ability to handle tough situations with customers
- strong ability to multitask and make fast decisions independently
- willing to work in a 24*7 environment ( Rotational shifts/ 5 days a week )
- customer centric & logical thinking & need to be enough spontaneous
- ensure timely & professional responses to all queries
- Cab facility both way ( Pickup and drop within transport radius)
- incentives
- PF/ Medical insurance
- loyality bonus
- immense growth opportunities
Customer Care Reprentative - Pune, India - HireBloc Ventures Pvt Ltd
Description
Job description
Job Description
Tech Mahindra is Hiring Candidates with international BPO Experience- Voice Process for US Clients.
Job Location - Phase 3, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Pimpri-Chinchwad, Maharashtra 411057
Role & Responsibility:-
1. Resolving device issues using troubleshooting techniques and providing clear and concise information.
2. Reviewing account information and answering questions about billing or services
Desire candidate profile -
Min 1yrs of international voice experience in customer service billing basic technical & sales candidates are preferred.
Perk & Benefits