Travel Consultant - Gurugram, India - Trident HRM Services Pvt Ltd

    Trident HRM Services Pvt Ltd
    Trident HRM Services Pvt Ltd Gurugram, India

    2 weeks ago

    Default job background
    Full time
    Description

    Hiring for a renowned a renowned company into Travel Sector:

    Job Position: Travel Consultant/ Sr. Travel Consultant

    Work Experience: Min 4 years

    Job location: Gurgaon

    Gender: Male preferred

    *Willing to work in rotational shifts

    Role & Responsibility:

    Client Consultation:

    • Engage with clients to understand their travel preferences, requirements, and budget constraints.
    • Provide expert advice on destinations, travel options, and activities.

    Itinerary Planning:

    • Design customized travel itineraries based on client preferences, ensuring a well-rounded and enjoyable experience.
    • Coordinate and book flights, accommodations, transportation, and activities.

    Product Knowledge:

    • Stay updated on industry trends, travel regulations, and emerging destinations.
    • Demonstrate comprehensive knowledge of various travel products, including hotels, airlines, and tour packages.

    Customer Service:

    • Deliver exceptional customer service throughout the entire travel planning process.
    • Address client inquiries and concerns promptly and professionally.

    Booking and Reservation Management:

    • Monitor and manage reservations, ensuring accuracy and timely updates.

    Travel Documentation:

    • Assist clients in obtaining necessary travel documents such as visas, travel insurance, and health certificates.
    • Ensure compliance with entry requirements for different destinations.

    Problem Resolution:

    • Proactively identify and resolve any issues or challenges that may arise during the travel process.
    • Collaborate with other team members and external partners to find solutions.

    Qualifications and Skills:

    • Bachelor's degree in Hospitality, Tourism, Business, or a related field.
    • Experience in International Ticketing is a must.
    • Proven experience as a Travel Consultant or in a similar role.
    • Excellent communication and interpersonal skills.
    • Strong organizational and multitasking abilities.
    • Proficient in using travel booking systems and software- Amadeus/Galileo.
    • In-depth knowledge of popular travel destinations, travel trends, and industry regulations.
    • Sales-driven with a focus on achieving targets.
    • Ability to work in a fast-paced and dynamic environment.