Head of Company Secretary Operations - Pune - Bp Incorporate International

Description

Role: Head of Company Secretary Operations

• We are seeking an expert and strategic Team Lead to establish and lead a newly formed BTC (Business and Technology Centre) focused on delivering high-quality company secretarial services. This is a unique opportunity to build a new function from the ground up supervising the recruitment, onboarding, and management of a team of up to 15 professionals including company secretaries and administrators.
• The role will own the design and implementation of core processes, systems, and service delivery frameworks to support activity across multiple jurisdictions (principally UK, US, Australia, Germany, Netherlands, France and Spain) across three key areas:
• Board Support & Logistics
• Corporate Governance Compliance
• Legal Entity Lifecycle Management

You will act as the primary point of contact for stakeholders across the business, ensuring efficient service delivery, regulatory compliance, and operational excellence.

Key Accountabilities:

BTC Set-Up & Strategic Leadership

• Implement the operating model for the BTC, including team structure, service scope, critical metrics, and governance frameworks.
• Support and drive the recruitment, onboarding, training and development of up to 15 company secretarial professionals and administrators.
• Develop workflows, service level agreements (SLAs), and standard operating procedures (SOPs) for scalable and efficient service delivery.
• Implement technology tools to support automation, data integrity, and reporting, alongside collaborating with Data operations Legal Entity Governance Team

Service Delivery Oversight

• Ensure timely and accurate delivery of company secretarial services in:
• Board Support & Logistics scheduling, agenda setting, meeting pack preparation, minute-taking, and action tracking.
• Legal Entity Compliance statutory filings, annual accounts, supervising regulatory deadlines, and corporate governance obligations
• Legal Entity Lifecycle Management support transactions including the structuring and restructuring of entities, support document execution , undertake routine corporate maintenance including group funding activities and share capital management including dividends, director support including resignations, appointments and corporate record maintenance.
• Monitor team performance against critical metrics and continuously improve efficiency and quality.
• Providing reports on activity volumes and insight to the CSO leadership team

Stakeholder & Relationship Management

• Collaborate with internal stakeholders including US/UK company secretarial teams, legal, finance, tax, PC&C (HR) and regional governance teams.
• Act as the main point of contact for senior leadership on BTC-related matters, ensuring alignment with business goals.
• Build strong relationships across functions and jurisdictions to ensure local compliance and consistency in service delivery.
• Instil a culture consistent with the broader global company secretarial team

Governance, Risk & Compliance

• Embed robust risk management and controls into team operations.
• Supervise the changes to processes, procedures and tools required in line with applicable regulatory requirements and standard processes in company secretarial services.

Essential Education:

• Bachelors degree or equivalent experience
• One or more of the following qualifications are desirable to this role
• Company secretarial, legal or compliance qualification desirable
• Prince2 or equivalent project or process management qualification
• Business management or administration qualification

Essential Experience and Job Requirements:

• Proven experience of 10 years in a shared services environment for a global corporation, including min 4 years in a leadership position or team management capacity.
• Proven experience establishing or scaling a shared service or centralised governance/compliance/legal function.
• Experience leading high-performing teams and handling recruitment, performance, and development.
• Excellent stakeholder and leadership skills, with the ability to navigate sophisticated matrix environments.
• Strong project management, process improvement, and systems implementation experience.
• Understanding of global legal entity structures, compliance requirements and corporate governance standard methodologies is desirable.

Desirable Criteria:

• Critical thinking and execution
• Operational leadership
• Change and transformation approach
• Excellent communication and interpersonal skills
• Attention to detail and commitment to compliance
• Resilience and adaptability in a fast-paced environment
• Fluent in English