Information Technology Support Specialist - Meerut, India - Stag International

Description

Company Description

Stag International is a family-owned multi-sport brand that has been in operation since 1922. With a specific focus on table tennis, we cater to over 200 countries and offer equipment for more than 20 sports, including netball, basketball, athletics, tchoukball, and gymnastics. We are proud partners of the International Table Tennis Federation (ITTF) and a supplier pool member of the European Table Tennis Union (ETTU).

As an IT Technician, your job responsibilities may include:

1. Providing technical support to end-users: Assisting users with hardware, software, and network-related issues, troubleshooting problems, and resolving technical issues promptly to minimize downtime.
2. Installing and configuring computer systems: Setting up new hardware and software, installing operating systems, and configuring network settings according to organizational requirements.
3. Maintaining and repairing IT equipment: Performing routine maintenance tasks, such as cleaning computers and peripherals, updating software, and diagnosing and repairing hardware failures.
4. Managing IT infrastructure: Monitoring and maintaining servers, network devices, and other IT infrastructure components to ensure optimal performance and reliability.
5. Performing data backups and recovery: Implementing backup procedures to protect critical data, monitoring backup systems, and assisting with data recovery in the event of system failures or data loss incidents.
6. Conducting software updates and patches: Applying software updates, security patches, and firmware upgrades to ensure systems are up-to-date and protected against security vulnerabilities.
7. Providing training and documentation: Developing user manuals, instructional guides, and training materials to help users understand IT systems and software, and conducting training sessions as needed.
8. Implementing security measures: Configuring firewalls, antivirus software, and other security tools to protect against cyber threats, and monitoring systems for security breaches or unauthorized access.