Telecaller - Navi Mumbai, India - HireBloc Ventures Pvt Ltd

Description

Company Overview

HireBloc Ventures Pvt Ltd is a leading Recruitment Agency in the Staffing Industry. With a team of dedicated professionals, we help companies find the best talent for their business needs. Our mission is to bridge the gap between employers and job seekers, making the recruitment process seamless and efficient. We have a strong presence in the industry with 11-50 employees, and our headquarters is located in New Delhi, New Delhi. To learn more about us, visit our website at

Job Overview

We are hiring a Telecaller to join our team at HireBloc Ventures Pvt Ltd. As a Telecaller, you will be responsible for making outbound calls to potential customers, managing customer inquiries, and providing excellent customer service. This is a full-time position based in Navi Mumbai, Maharashtra, India, with an employment type of Full-Time. We are specifically looking for candidates with less than 1 year of experience in a similar role.

Qualifications and Skills

• Excellent communication and interpersonal skills
• Strong sales and negotiation skills
• Ability to handle multiple tasks and work under pressure
• Good knowledge of strategic planning and lateral thinking
• Experience in sales management or inside sales is a plus
• Proficient in the use of MS Office applications
• Fluency in English and Hindi

Roles and Responsibilities

• Make outbound calls to potential customers and inform them about our services
• Manage customer inquiries and provide accurate information
• Follow up with potential customers to convert leads into sales
• Maintain a high level of professionalism and customer service
• Meet or exceed monthly sales targets
• Maintain a database of customer details and update it regularly
• Collaborate with the sales team to achieve business objectives
• Handle customer complaints and resolve issues effectively