Paisabazaar - Program Manager - Credit Cards/Gold Loan/Insurance/Lending/Collection (1-5 yrs) - Gurgaon/Gurugram, India - iimjobs

    iimjobs
    iimjobs Gurgaon/Gurugram, India

    3 weeks ago

    Iimjobs background
    Full time
    Description

    Program Manager :
    (Credit Cards/ Gold Loan/ Insurance/ Lending/ collection)


    Job Overview :


    We are seeking a dynamic and experienced Program/Growth Manager to drive strategic initiatives for our (Credit Cards/ Gold Loan/ Insurance/ Lending/ collection) products.


    The ideal candidate will be responsible for designing and implementing programs to enhance customer acquisition, retention, and overall product growth.


    Key Responsibilities :

    • Strategic Planning: Develop and execute growth strategies aligned with organizational objectives for products.
    • Program Management: Lead endtoend program management, ensuring successful implementation, monitoring, and optimization of initiatives.
    • Market Analysis: Conduct market research and analysis to identify trends, customer needs, and competitive landscape for continuous improvement.
    • Crossfunctional Collaboration: Work closely with crossfunctional teams, including marketing, sales, product development, and operations, to ensure seamless execution of growth programs.
    • Data-

    Driven Decision Making:
    Utilize data analytics to assess program performance, derive insights, and implement data-driven improvements.

    • Customer Journey Optimization: Enhance the customer journey from onboarding to retention, identifying areas for improvement and implementing strategies to increase customer satisfaction.
    • Campaign Development: Collaborate with marketing teams to create targeted campaigns that drive awareness, engagement, and conversion.
    • KPI Monitoring: Establish and monitor key performance indicators (KPIs) to measure the success of growth initiatives and adjust strategies accordingly.
    • Compliance: Ensure all programs adhere to regulatory requirements and industry best practices.

    Qualifications :

    • Master's degree in Business, Marketing, or related field
    • Proven experience as a Program/Growth Manager in the financial services sector
    • Strong analytical skills with the ability to interpret complex data and make strategic recommendations.
    • Excellent communication and interpersonal skills.
    • Ability to thrive in a fastpaced, collaborative environment.