Backend Executive/Customer Support - Gurugram, India - Career Point Consultancy

    Career Point Consultancy
    Career Point Consultancy Gurugram, India

    2 weeks ago

    Default job background
    Full time
    Description

    Company Overview

    Career Point Consultancy is a Premier Recruitment Consultancy in India, dedicated to providing cost-effective recruitment solutions. We prioritize client satisfaction and efficiency, working across various industry verticals with a vision of 'Right Person for the Right Job'.

    Job Overview

    Full-Time Backend Executive/Customer Support role with Career Point Consultancy in Gurgaon, India. Salary range based on experience. Join a young and dynamic Recruitment Company with a focus on customer satisfaction and quality service.

    Qualifications and Skills

    • Strong customer support skills
    • Knowledge of back-end operations
    • Sales and lead generation experience is a plus
    • Familiarity with Customer Relationship Management (CRM) tools
    • Excellent cold calling abilities
    • Good communication and interpersonal skills

    Roles and Responsibilities

    • Provide customer support and resolve queries via email and calls
    • Manage back-end operations for efficient workflow
    • Assist in sales activities, lead generation, and CRM tasks
    • Conduct cold calling to potential clients for business expansion