Hostess F- Bar Jamshedpur - Fashion TV India

Description

1. Greetingand SeatingGuests:

• Warmlywelcome customers as they enter the FBar.
• Escort guests to their tables and providethem with menus.
• Ensure that guests arecomfortable and assist with seatingarrangements.

1. ReservationManagement:

• Handlereservation requests through phone calls or onlineplatforms.
• Maintain an organized reservationsystem and update it as needed.
• Coordinate withthe kitchen and waitstaff to manage reservationsefficiently.

1. CustomerAssistance:

• Provideinformation about menu items specials andpromotions.
• Address customer inquiries concernsand special requests.
• Monitor and managecustomer waiting lists during peakhours.

1. MaintainingCleanliness andAmbiance:

• Ensurethat the dining area is clean tidy and appropriately setup.
• Collaborate with the cleaning staff tomaintain hygiene standards.
• Assist in creatinga pleasant ambiance with appropriate lighting music and dcor.

1. CoordinatingwithStaff:

• Communicateeffectively with kitchen and waitstaff to ensure smoothoperations.
• Relay customer feedback and specialrequests to the relevant teammembers.

1. HandlingPayments:

• Processcustomer payments and provide accurate change whennecessary.
• Coordinate with the cashier toensure a smooth paymentprocess.

1. AssistingwithEvents:

• Collaboratewith the management team to organize and execute specialevents.
• Ensure that events run smoothly bycoordinating with staff andcustomers.

1. CustomerServiceSkills:

• Excellentcommunication and interpersonal skills.
• Abilityto provide exceptional customerservice.

1. OrganizationalSkills:

• Strongorganizational abilities to manage reservations and customerflow.

1. TeamPlayer:

• Abilityto collaborate with kitchen and waitstaff for efficientoperations.

1. Adaptability:

• Flexibilityto handle a fastpaced environment and adapt to changingsituations.

1. Professionalism:

• Maintaina professional appearance and demeanor at alltimes.

1. Multitasking:

• Abilityto handle multiple taskssimultaneously.

• Highschool diploma or equivalent.
• Previousexperience in a customer service or hospitality role ispreferred.

customerservice,bar,operations