Customer Relationship Manager - Chennai, India - Elite Elevators

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    Full time
    Description

    Designation - CRM

    Location - Palavakkam , Chennai

    Language Preferred - Expert in Hindi OR Telugu OR Kannada

    Experience - Freshers- 4 years

    Immediate Joiners

    Job Description:

    • Building and maintaining relationships with clients and key personnel.
    • Contact clients via calls, emails, or meetings to ensure they are satisfied with purchased products/services
    • Conducting business reviews to ensure clients are satisfied with their products and services.
    • Alerting the sales team regarding opportunities for further sales within key clients.
    • Escalating and resolving areas of concern as raised by clients.
    • Liaising with internal departments to ensure client needs are fulfilled effectively.
    • Follow up on customers to ensure they are satisfied with the product/service received.

    Key Skills

    • Excellent communication skills in English, and Hindi/Telugu
    • Good relationship management and networking skills.
    • Pleasing personality with the ability to understand client needs and execute the same.
    • Who enjoys working in a highly charged environment.

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