Fraud and Transaction Monitoring- Gurgaon/Noida - Gurugram, India - Genpact

    Genpact
    Genpact background
    Description
    The

    Transaction Monitoring/ Sanction Screening Analyst

    is responsible for conducting end to end Transaction Monitoring/ODD/Sanction Screening for different entities, all levels.

    You will work extensively with functional leaders in Financial Crime Risk Service line and support functions to maintain production and quality of the highest standard.

    Analyst will be responsible for reviewing customer transaction history, performing a reasonable investigation into the reported activity, performing enhance due diligence, sanction watchlist screening.

    Notice Period- Immediate and 30 DaysShift Timings- US Shift Timings.

    ResponsibilitiesConduct financial crimes risk management investigations, all levels, as well as fill out and file SAR formsInterpret evidence from internal and external tools and systems to determine the legitimacy of customer behaviour across multiple products.

    Review data from systems and following client procedures to investigate, decide, and document transaction monitoring alerts.
    Assist in the development and administering training initiatives.

    Acts as a Subject Matter Expert (SME) to all BSA/AML related processes including, but not limited to, 314(a), 314(b), and Suspicious Activity Reports (SAR).Perform required tasks per regulations, business policy and procedures as per SOPDemonstrated ability to conduct research, work independently and make complex investigations decisions with little or no guidance within the ambit of workflow/procedureQualificationsMinimum qualificationsFresh Graduates or Equivalent, Bachelor's Degree from in and around Jaipur , Ajmer and Gurgaon are most welcome .Should have basic knowledge of Banking/Dispute Investigations in the debit and/or credit card industryKeen attention to detail & risk identificationBasic knowledge of Banking Industry & Regulatory Environment with in-depth knowledge of Regulations E, Z, CFPB, FACTA and FCRAWorking knowledge of credit and debit card processes, terminology, and softwareFamiliarity with the chargeback lifecycle including in depth knowledge of the EMV mandate and liability determinations for fraud eventsYou would have analyzing/investigating banking transactional activities and consumer behaviorPerformed transaction reviews to identify fraudulent activity for signature, POS and PIN based claimsCard Network systems i.e., Visa Resolve Online (VROL), Visa Claims Resolution (VCR) or Mastercard systemsFamiliar with Pega or similar workflow toolsAbility to articulate research findings to document that a reasonable investigation has been conducted.

    Adaptability to learn new processes, concepts and skills and an eye for detailExcellent customer service skills and ability to assist in customer inquiries independentlyGood communication both written and verbal English skillsStrong interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customersSelf-disciplined, diligent, proactive and detail orientedAbility to effectively manage time, and individually prioritize multiple tasks of competing priorityAbility to maintain high levels of confidentiality and data security standardsExperience with Microsoft Office, including Outlook, Word, and ExcelDemonstrate flexibility to work under 24*7 working environmentAttributesDemonstrates sound decision makingAbility to work in a dynamic, fast paced environmentCurious & inquisitive personalityStrong attention to detailGood Communication Skills - both written and verbal (English)Must be able to manage multiple tasksAbility to work independently and in a group settingAdaptable to change


    Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.


    Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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