Hiring for Technology Analyst - Bengaluru, India - Infosys BPM

    Infosys BPM
    Infosys BPM Bengaluru, India

    1 week ago

    Infosys BPM background
    Description
    Infosys BPM Ltd. is hiring for Technology Analyst - IT Services- Networking and server for Bangalore/Mysore/Mangalore Locations

    Shift: 24*7Location: Bangalore/Mysore/MangaloreExperience: 5+yearsEducation: Any Graduates (BE/B. Tech is preferred)

    Kindly note:
    Notice period

    max 30 days

    not lesser than that, if we get

    Immediate or 15 days

    it will be well and good.
    Education must

    10+12+any BE/B.TECH Degree/ Master Degree (optional)

    total should be

    15+ years education .If it is non engineer graduate work experience should be

    JL4A 5+years

    must.

    Job Description –:

    • Education: BE/BTech is preferred.

    More than 6 years of relevant IT experienceShould be experienced in day to day IT Infrastructure support including various Operating systems like Win10, MacOS, Linux.

    Should have strong knowledge in implementation & administration of various servers & server roles.

    Administration of LAN infrastructure (switches/firewall/ routers).Should be having understanding on ITIL framework (IT reporting metrics/MIS) and create different reports as per the framework.

    Manage the team of analysts who support end user's IT tickets and act as SME for them.

    Attend to service requests and incidents, Analyze the root cause and provide solutions to meet the defined SLA target and avoid repeated incidents.

    Handle system and network related issues and handle 1st & 2nd level IT incidents and IT service requests.
    Thorough knowledge on different tools used for capacity management, availability managements.
    Experience in Asset management & IT Supplier Management.
    Should be flexible to work in different shift timings and coordinate with different teams across geographies.
    Should be experienced in handling various IT audits – ISO20K, 27K etcKindly share the profiles in below format

    If interested , please share your resume with below details to to schedule the interview

    Name:

    Email :
    Mobile Number:Graduation & Year of passing :Post-Graduation & year of passing (If applicable):Total experience :Relevant experience:Current Company name:Current


    CTC:
    Expected


    CTC:

    Notice period:

    Current location:
    Thanks & RegardsPooja Mpooja.comHR - Senior Process ExecutiveInfosys BPM Ltd.