Chief Operating Officer - Mumbai - Listenlights Pvt. Ltd.

Description

About Us:

Listenlights is a leading MEP service provider in India, with 40+ years of dedication and trust. Mumbai being our headquarters we have a regional presence in Bengaluru, Chennai, Hyderabad, NCR and Pune.

Our team has a proven track record, with over 500 successfully executed projects, including an 350+ MW of Data Center projects. Our team comprises over 1000 skilled workers on site, ensuring that each project we undertake is executed with precision and efficiency.

Our verticals span across Data Centers, Commercial Corporate Services, Industrial & Logistics, and Government sectors, showcasing our versatility and ability to cater to a wide range of client needs. We are not just service providers but partners in your success, dedicated to delivering unparalleled quality and service every step of the way. Experience the difference with Listenlights - your trusted MEP partner.

Role Description :

The COO – Data Centre - India will lead the entire project delivery organization, including Construction, Project Management, Engineering coordination, and the Project Controls vertical (Planning, Scheduling, Cost Control, and Governance).

This role demands deep technical expertise (Electrical / Mechanical), strong commercial acumen, portfolio-level execution oversight, and the ability to build and scale a highly productive delivery organization.

The COO will be fully accountable for delivery predictability, margin protection, client satisfaction, operational governance, and organizational capability building across all Data Centre projects.

Key Responsibility Areas:

1. End-to-End Delivery Leadership

• Oversee execution of multiple large-scale Data Centre projects across regions.
• Ensure on-time, within-budget, and quality-compliant delivery.
• Provide strategic direction across Engineering, Procurement, Construction, Testing & Commissioning.
• Drive seamless bid-to-execution handover discipline.

2. Lead Project Controls & Governance

• Direct the Project Controls vertical including Planning, Scheduling, and Cost Management.
• Institutionalize portfolio-level dashboards and performance analytics.
• Drive earned value management (EVM) and baseline integrity.
• Conduct monthly and quarterly portfolio reviews with CEO and leadership.

3. Technical & Commercial Stewardship

• Apply deep Electrical / Mechanical expertise to guide execution strategy.
• Ensure alignment between technical sequencing and commercial objectives.
• Safeguard project margins through disciplined cost control and claims management.
• Drive cash flow optimization and billing discipline.

4. Operational Excellence & Process Discipline

• Establish standardized SOPs across all projects.
• Drive safety, quality, ESG, and compliance adherence.
• Implement digital enablement for planning, reporting, and cost tracking.
• Strengthen audit readiness and governance rigor.

5. Customer-First Orientation

• Serve as the senior operational face for key clients.
• Ensure transparent reporting and schedule credibility.
• Act as escalation authority for critical delivery issues.
• Strengthen repeat business through execution excellence.

6. Leadership & Organizational Capability

• Build and mentor a high-performance, multi-regional delivery team.
• Develop second-line leaders across Project Directors, Planning Heads, and Construction Leads.
• Drive productivity benchmarks and succession planning.
• Foster a culture of accountability, ownership, and continuous improvement.

Must Have Requirements:

1. Experience

• 22–30+ years in EPC / MEP / Mission-Critical Infrastructure.
• 10+ years in senior leadership roles managing large Data Centre or equivalent infrastructure portfolios.
• Experience leading multi-project, multi-location delivery organizations.

2. Technical & Commercial Strength

• Deep technical grounding in Electrical or Mechanical systems (mandatory).
• Strong contract management, risk mitigation, and commercial negotiation capability.
• Proven experience in portfolio-level P&L oversight and margin protection.

3. Leadership Competencies

• Ability to build and scale a highly productive organization.
• Strong governance-driven and process-oriented mindset.
• Data-driven decision-making capability.
• High emotional intelligence with strong stakeholder management skills.
• Customer-first philosophy aligned with mission-critical delivery standards.

4. Educational Qualification

• Bachelor's Degree in Electrical or Mechanical Engineering (mandatory).
• MBA (Operations / Finance preferred).
• PMP or equivalent certification (desirable).

Success Metrics :

• Portfolio-Level Margin Achievement
• On-Time Delivery Index
• Cost Performance Index (CPI) & Schedule Performance Index (SPI)
• Cash Flow & Billing Efficiency
• Safety & Quality Performance Indicators
• Client Satisfaction & Repeat Orders
• Leadership Bench Strength & Team Productivity

Why This Role is Strategic

The COO – Data Centre will define operational excellence for the vertical. This role directly influences growth scalability, profitability, client trust, and brand credibility in the mission-critical infrastructure market.

By institutionalizing delivery discipline and strengthening leadership capability, the COO will be central to positioning Listenlights as a preferred partner in India's rapidly expanding Data Centre ecosystem.

Ensuring a Diverse and Inclusive workplace where we learn from each other is core to Listenlights's values - SOCH. Listenlights Pvt. Ltd. are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Listenlights Pvt. Ltd. will not pay any third-party agency or company that does not have a signed agreement with Listenlights Pvt. Ltd. .