- AI-powered communication flows (SMS, WhatsApp, Email, Voice, Chatbots)
- Journey builders & marketing automation workflows
- Engagement and funnel analytics dashboards
- Segmentation and targeting interfaces
- Campaign creation and orchestration tools
- Conversational UI & chatbot management consoles
- Real-time performance monitoring systems
- Design end-to-end UX for a multi-channel CPaaS platform
- Translate complex backend systems (routing, triggers, APIs, AI models) into intuitive user experiences
- Create scalable design systems for enterprise-grade SaaS products
- Design interfaces for AI features such as:
- Smart segmentation
- Predictive engagement scoring
- Automated campaign recommendations
- Conversational AI setup flows
- Visualize behavioural and engagement analytics in clear dashboards
- Turn data-heavy workflows into human-friendly interfaces
- Design drag-and-drop journey builders
- Create workflow logic experiences (conditions, triggers, actions)
- Simplify multi-step automation configuration
- Design A/B testing and optimization interfaces
- Conduct usability testing with marketers, CRM teams, and operations users
- Run design sprints and prototype testing
- Improve adoption, task completion speed, and feature discoverability
- Work closely with Product Managers, AI/ML teams, Engineers, and Data Analysts
- Define UX strategy for AI-driven features
- Ensure feasibility with backend architecture and APIs
- 5–8+ years in UI/UX design for SaaS or enterprise platforms
- Experience designing complex dashboards or workflow tools
- Strong experience with:
- Figma / Sketch
- Prototyping tools
- Design systems
- Understanding of:
- Data visualization
- User behavior analytics
- Workflow-based interfaces
- Experience with automation tools, CRM, or marketing tech platforms
- Strong information architecture and systems thinking
- CPaaS platforms (Twilio, MessageBird, etc.)
- Marketing automation tools (HubSpot, Braze, MoEngage)
- Conversational UI / chatbot design
- AI-powered product features
- Designing for APIs or developer-facing tools
- Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry.
- Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development.
- Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated.
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Senior UX Designer - Mumbai - Karix
Description
About the Role: You will design complex communication workflows, AI-driven user journeys, data dashboards, and automation builders used by product, marketing, and operations teams. You'll work at the intersection of AI, messaging infrastructure, behavioral analytics, and growth tooling.
What You Will Design
Key Responsibilities
1. Product & System Design
2. AI & Data Experience
3. Marketing Automation UX
4. User Research & Validation
5. Collaboration
What you'd have?
Preferred Experience
Whyjoin us?
Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees.
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Senior Designer
Only for registered members Mumbai, Maharashtra
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Senior Designer
Only for registered members Mumbai
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Senior Designer
Only for registered members Mumbai
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Senior Designer
Dholakia Lab Grown Diamond- Mumbai
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Senior Designer
Only for registered members Mumbai, India
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Senior Designer
Only for registered members Mumbai, Mumbai Suburban, Thane
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Senior Designer
Only for registered members Mumbai, India
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Senior Designer
Soul & Scents- Mumbai
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Senior Designer
Only for registered members Mumbai, India
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Senior Designer
Only for registered members Mumbai, Maharashtra
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Senior Designer
Only for registered members Mumbai
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Senior Designer
Only for registered members Mumbai Metropolitan Region
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Senior Designer
Only for registered members Mumbai, India
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Senior Designer
Only for registered members Mumbai Metropolitan Region
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Senior Designer
Only for registered members Mumbai
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Senior Designer
Only for registered members Mumbai Metropolitan Region
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Senior Designer
Only for registered members Mumbai
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Senior Designer
Only for registered members Mumbai
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Senior Designer
Only for registered members Mumbai Metropolitan Region
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Senior Designer
Only for registered members Mumbai City
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Senior Designer
Only for registered members Mumbai City
