Customer Success Manager - Kanpur
Only for registered members Kanpur, India
1 month ago
* This salary range is an estimation made by beBee
Job summary
YuCollect is seeking a knowledgeable and proactive Subject Matter Expert (SME) to drive the adoption and usage of our solutions within the collections industry.
Responsibilities
- Facilitate the adoption of YuCollect's solutions within client organizations, tailoring strategies to maximize their effectivene
- Engage with clients to understand their needs and challenges and ensure our solutions are meeting their expectatio
- Monitor client usage patterns and provide guidance to optimize solution effectivene
- Quickly identify and resolve client issues to maintain high levels of client satisfacti
Requirements
- Over 5 years of experience in the collections industry, with a focus on client adoption of technology or financial soluti
- Proven track record in developing strategies for increasing product usage and client satisfacti
- Strong domain expertise in collections or analyst, enabling you to serve as a trusted advisor to clie
Job description
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