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  • Technical Support Specialist (IT Administrator) – 24/7 Rotational Shift (Nagpur Candidates Only) - Ideas2Goal Technologies Pvt Ltd

    Ideas2Goal Technologies Pvt Ltd
    Ideas2Goal Technologies Pvt Ltd Nagpur

    2 months ago

    ₹10,000 - ₹15,000 (INR)
    Description
    About Ideas2Goal Technologies
    At Ideas2Goal Technologies, we provide cutting-edge IT solutions and support services to a global client base. We are committed to excellence and innovation, constantly seeking dedicated professionals to join our dynamic and growing team.

    Job Description


    We are looking for a Technical Support Specialist (IT Administrator) who is ready to work in a challenging and rewarding environment.

    This role involves providing 24/7 technical support to our diverse client base across Australia, the US, the Philippines, Canada, New Zealand, Singapore, and the UK — on a rotational shift basis.

    Key Responsibilities

    Provide round-the-clock technical support for clients, ensuring quick and effective resolution.
    Troubleshoot issues related to Linux, Windows Server, and VoIP systems.
    Collaborate with internal teams to resolve complex technical problems.
    Maintain detailed records of issues, resolutions, and updates in the support tracking system.
    Manage and troubleshoot office staff laptops, desktops, and network infrastructure.
    Ensure continuous system uptime, network performance, and security.

    Requirements

    Working knowledge of Linux commands and administration.
    Familiarity with Windows Server and VoIP systems.
    Strong diagnostic and troubleshooting skills for hardware and software.
    Excellent problem-solving and communication skills in English.
    Ability to work both independently and collaboratively within a team.
    Willingness to work in rotational 24/7 shifts.

    Salary
    ₹10,000 – ₹15,000 per month (based on experience and skills)

    Why Join Us?
    Work with a global company serving international clients.
    Engage in challenging and rewarding technical projects.
    Be part of a supportive, innovative, and growth-oriented team.
    Gain exposure to international IT operations and systems.
    Show more Show less

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