- Conduct technical training sessions for Samsung teams, in-house staff, and SOLPAR Crew.
- Provide specialized training on:
- LTE hardware installation and RFE-1
- Quality assurance and ATP processes
- EMF, SCFT, and CLOT modules
- eNodeB integration
- Train Circle Warehouse teams on relevant processes.
- Offer first-level support for alarm rectification and on-the-job training.
- Assist site audit teams in maintaining zero-punch-point sites.
- Identify training needs through discussions with teams.
- Conduct training sessions on installation issues and troubleshooting.
- Develop e-learning modules for project requirements.
- Maintain daily, weekly, and monthly training reports.
- Generate quality reports and implement training to reduce gaps.
- Handle special projects as assigned by NHQ or Circle teams.
- Support training in other circles when needed.
- Expertise in LTE/NR hardware installation, RFE-1, and quality processes.
- Strong understanding of EMF, SCFT, and CLOT frameworks.
- Ability to develop training materials and e-learning content.
- Excellent communication and facilitation skills.
- Strong analytical and problem-solving abilities.
- Hands-on experience in field operations and quality assurance.
- Bachelor s/Diploma in Engineering, Telecommunications, or related field.
- Minimum 2 years of Telecom experience.
- At least 6 months of experience in technical training.
- Familiarity with telecom installation, RF standards, and site quality processes.
- Strong background in field support and troubleshooting.
-
Support Specialist · We are hiring a Support Specialist for an Inbound Voice process focused on financial crime prevention. You will be the primary contact for customers with inquiries regarding account security, transaction monitoring, and potential fraud alerts. · ...
Mumbai1 week ago
-
We are hiring a Support Specialist for an Inbound Voice process focused on financial crime prevention. · You will be the primary contact for customers with inquiries regarding account security, · transaction monitoring, and potential fraud alerts. · This role requires excellent c ...
Mumbai, Pune1 month ago
-
Join a dynamic financial services organization dedicated to maintaining highest standards of security and compliance in banking industry. · ...
Mumbai, Maharashtra1 month ago
-
We are seeking an experienced IT Support Specialist to provide technical support and ensure the smooth functioning of our IT infrastructure. · 2+ years of experience in IT support or a similar role. · ...
Mumbai3 weeks ago
-
Mintz Group is seeking a service minded End User Experience Helpdesk Specialist for our Mumbai office. You will support colleagues worldwide by ensuring a reliable, secure and efficient computing environment. · ...
Mumbai, Maharashtra, IN6 days ago
-
The ideal candidate will provide computer technical support to maintain, analyze, troubleshoot and restore computer and information systems to an operational status within the Nielsen end user community. · Interacts daily with supervisor, peer groups and customers in order to man ...
Mumbai1 month ago
-
The ideal candidate will provide computer technical support to maintain, analyze, troubleshoot, and restore computer and information systems to an operational status within the Nielsen end user community. · ...
Mumbai Metropolitan Region1 month ago
-
Role Description · This is a full-time on-site role for an IT Support Specialist based in Chennai. The IT Support Specialist will be responsible for providing technical support, troubleshooting hardware and software issues, and maintaining desktop computers. Key tasks include man ...
Mumbai City ₹15,000 - ₹25,000 (INR)7 hours ago
-
+ Job summary: IT Support Specialist is responsible for providing technical assistance and support to internal customers through telephone calls and email messages. · + Qualifications: · • At least 2-3 years of minimum experience · • Bachelor's Degree in ECE, Computer Engineering ...
Mumbai City2 days ago
-
We are looking for motivated individuals to help protect our customer base and ensure all operations adhere to strict regulatory guidelines. · Handle high-volume inbound calls from customers regarding account restrictions, transaction reviews, and fraud alerts. · Conduct initial ...
Mumbai City1 month ago
-
We are hiring a Support Specialist for an Inbound Voice process focused on financial crime prevention. · Handle high-volume inbound calls from customers regarding account restrictions transaction reviews and fraud alerts. · Conduct initial investigations into suspicious activitie ...
Mumbai City1 week ago
-
This is a part-time remote role for a Customer Support Specialist providing high-quality customer support to address inquiries and resolve issues efficiently. · Strong skills in Customer Support, Technical Support, and ensuring Customer Satisfaction · Exceptional Interpersonal Sk ...
Mumbai Metropolitan Region2 weeks ago
-
Job Description: · We're seeking an experienced Desktop/IT Support Specialist to ensure our team has the tools they need to succeed. · You'll provide exceptional Level 1 (L1) and Level 2 (L2) technical support for applications and service incidents. · You should be highly organiz ...
Mumbai1 week ago
-
This is an L2 Product IT support role for candidates who have handled real escalations, not just logged tickets. · ...
Mumbai1 month ago
-
About SG Analytics: · SG Analytics (SGA), a Straive company, is a leading global data and AI consulting firm delivering solutions across AI, Data, Technology, and Research. With deep expertise in BFSI, Capital Markets, TMT (Technology, Media & Telecom), and other emerging industr ...
Mumbai ₹350,000 - ₹800,000 (INR) per year15 hours ago
-
We are seeking a Customer Support Specialist The ideal candidate will have extensive experience in technical support, a deep understanding of SaaS platforms, and the ability to provide solutions to complex technical issues. You will play a crucial role in maintaining the highest ...
Mumbai ₹400,000 - ₹900,000 (INR) per year Full time11 hours ago
-
Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world. · Collaborate with clients to understand and troubleshoot existing integration challenges. · Provide expert support in diagnosing and resolving issues relate ...
Mumbai, Maharashtra, India6 days ago
-
We are looking for a highly skilled and experienced Computer Support Specialist to join our team at MiDi The ideal candidate will have a strong background in computer systems and excellent problem-solving skills. · Provide technical support and assistance to employees with comput ...
Mumbai1 month ago
-
The Sales Support Specialist is responsible for supporting the product and sales initiatives of the Global Asset Class Specialists (GACS). · The incumbent will be responsible for coordinating internal forums including Morning Meetings and support in the production of timely Asia ...
Mumbai, Maharashtra ₹350,000 - ₹800,000 (INR) per year1 day ago
-
The role provides advanced support for remote desktop services server environments virtualization cybersecurity tools and IT infrastructure. · Troubleshoot and resolve advanced remote desktop connectivity performance and functionality issues. · ...
Mumbai, Maharashtra1 month ago
Training Support Specialist - Mumbai - confidential
Description
Position Summary
The Training Support Specialist will design and deliver training programs for Samsung in-house staff and SOLPAR Crew. This role ensures proper knowledge transfer for LTE/NR hardware installation, quality assurance, and operational processes while providing first-level field support. The specialist will work with Circle leadership and NHQ teams to identify skill gaps, develop e-learning modules, and create training manuals to enhance project execution.
Key Responsibilities
Training Delivery:
Field Support Quality Assurance:
Skills Assessment Development:
Reporting Monitoring:
Special Assignments Cross-functional Support:
Key Skills Competencies
Qualifications Experience
-
Support Specialist
TP- Mumbai
-
Support Specialist
Only for registered members Mumbai, Pune
-
Support Specialist
Only for registered members Mumbai, Maharashtra
-
IT Support Specialist
Only for registered members Mumbai
-
IT Support Specialist
Only for registered members Mumbai, Maharashtra, IN
-
Support Specialist
Only for registered members Mumbai
-
Support Specialist
Only for registered members Mumbai Metropolitan Region
-
IT Support Specialist
Only for registered members Mumbai City
-
IT Support Specialist
Only for registered members Mumbai City
-
Support Specialist
Only for registered members Mumbai City
-
Support Specialist
Only for registered members Mumbai City
-
Customer Support Specialist
Only for registered members Mumbai Metropolitan Region
-
Desktop Support Specialist
Fluent Health- Mumbai
-
Technical Support Specialist
Only for registered members Mumbai
-
Sales Support Specialist
SG Analytics- Mumbai
-
Customer Support Specialist
Full time confidential- Mumbai
-
Technical Support Specialist
Only for registered members Mumbai, Maharashtra, India
-
Computer Supports Specialist
Only for registered members Mumbai
-
Sales Support Specialist
Only for registered members Mumbai, Maharashtra
-
Technical Support Specialist
Only for registered members Mumbai, Maharashtra