Service Sales Representative - Delhi - Turtlemint

    Turtlemint
    Turtlemint Delhi

    6 days ago

    Full time
    Description

    Qualification:

    • Diploma/BE in Electrical, Electronic, Mechanical, Instrumentation or B.Sc. (Science)

    Experience: must have 2 yrs. of experience in the similar industry

    • like Elevator, Excalavator, Excavator, Lift, Parking system etc

    Work location: Bangalore

    Job scope:

    • We are looking a person who will take care Service Marketing Sales activities efficiently.
    • The candidates should have experience in Service Marketing / Service Product Sales marketing and have to bring orders from customers for the companys service products.

    Job Responsibilities:

    • Planning of potential after sales business
    • Must contact all the clients and potential customers to discuss service products would meet their requirements
    • Arrange meetings with the clients or visit their locations to persuade them to buy a product or subscribe to any service
    • Responsible for Annual Maintenance contract selling
    • Gaining back the lost business.
    • Coordination with service team for required sales activity if any.
    • Communicate with the customer to ensure satisfaction and implement any necessary corrective actions
    • Converting customers from warranty to AMC and retain them
    • Selling spares to customers not in contract
    • Creating value added solutions for old systems by way revamp and retrofit
    • Misc. other duties commensurate with the capabilities of a Service Engineer
    • Create, update, and maintain asset related documents trackers.
    • Maintaining effective and timely communication with engineers, obtaining regular progress updates for outstanding Job/project

    Skills required:

    • Should have excellent and proven presentation and communication skills.
    • Should have sound technical knowledge of Company's Product
    • should be able to work against targets
    • Require excellent customer service skills to deal with any customer concerns or complaints
    • Must be comfortable with traveling
    • Working knowledge of MS Office, Excel

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