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  • Assistant Manager Housekeeping - Arpora - Hilton

    Hilton
    Hilton Arpora

    2 months ago

    Description

    An Assistant Manager Housekeeping will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.

    What will I be doing?


    As an Assistant Manager Housekeeping, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience.

    An Assistant Executive Housekeeper will also be required to assist the Executive Housekeeper/Housekeeping Manager and monitor standards.

    Specifically, you will be responsible for performing the following tasks to the highest standards:

    Assist with overseeing Housekeeping/Laundry operations
    Operate within departmental budgets through effective stock and cost controls and well managed schedules
    Support departmental targets and objectives, work schedules, budgets, and policies and procedures
    Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
    Perform routine inspections of all Housekeeping areas and report any issues to the Executive Housekeeper
    Implement, effectively, all Housekeeping policies and procedures including Health and Safety and security
    Monitor the appearance, standards, and performance of all Housekeeping Team Members with an emphasis on training and team work
    Ensure team members have an up-to-date knowledge of all room categories and amenities
    Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
    Ensure staffing levels cover business demands
    Ensure ongoing training to support the Executive Housekeeper
    Ensure communication meetings are conducted
    Manage staff performance issues in compliance with company policies and procedures
    Support managing, training and developing the team
    Deputise in absence of the Executive Housekeeper
    Provide excellent guest service
    Assist other departments wherever necessary

    What are we looking for?


    An Assistant Manager Housekeeping serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

    To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
    A high school certificate or equivalent
    High level of commercial awareness and cost control capabilities
    Proficiency, at a basic level, with computers and computer programs, including Microsoft Office
    Excellent leadership, interpersonal and communication skills
    Committed to delivering high levels of customer service
    Ability to work under pressure
    Excellent grooming standards
    Flexibility to respond to a range of different work situations
    Knowledge of Workplace, Health, Safety and Hygiene is essential
    Strong communication skills
    A passion for delivering exceptional levels of guest service

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    Familiar with Property Management Systems
    Experience managing a department and Profit and Loss account
    High level of IT proficiency

    What will it be like to work for Hilton?


    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

    For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.

    Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.

    And, our amazing Team Members are at the heart of it all

    Work Locations

    DoubleTree by Hilton, Goa-Arpora-Baga

    Schedule

    Full-time

    Brand

    Doubletree by Hilton

    Job

    Housekeeping and Laundry
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