Quality Analyst - Bengaluru

Join us as a Quality Analyst in a fast-paced role with excellent opportunities for progression and developing your analyst capabilities. · ...

Role - Quality Analyst - Service Desk · Work Mode- WFO · ...

Job summaryThe BPO Quality Analyst is responsible for monitoring evaluating and improving the quality of customer interactions and processes within the BPO environment. · Bachelors degree in Business Quality Management or a related field preferred or equivalent work experience · ...

Join us as a senior Quality Analyst. You'll assist the feature team to define testable work and ensure desired customer experiences and outcomes are achieved. · ...

Quality analyst at company with experience of 7-10 years in service now irm grc selenium · ...

+ Prior experience as Quality Analyst / Quality Auditor in Life Insurance+ Exposure to Telesales / Agency / Bancassurance QA+ Experience in mis-selling investigation or complaints handling ...

Wearelookingforadetail-orientedandanalyticalQualityAnalysttojoinourteaminBangalore.TheQualityAnalystwillberesponsibleformonitoring,inspecting,andproposingmeasurestocorrectorimproveourprocesses toensurethatourproductsmeteestablishedqualitystandards. · TechnicalSkills:Proficiencyin ...

Join us as a Quality Analyst · If you have a keen eye for detail, then this could be the role for you as you make sure that only well designed and built work packages get through quality testing · You'll be assisting the feature team to define testable work and make sure that des ...

We are seeking a Quality Analyst to join our team. The successful candidate will be responsible for designing automated test scripts using Playwright and performing manual and automation testing for web applications. · Design automated test scripts using Playwright · Perform manu ...

The IT Quality Analyst will support IT Service Desk operations by ensuring high-quality support through training, monitoring, audits and performance improvement. · This role focuses on driving process excellence coaching teams and maintaining service quality across a global enter ...

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy o ...

We are looking for an innovative and experienced quality analyst to join our team. · The quality analyst is responsible for developing and supporting the planning, design, and execution of test plans, test scripts, · and process plans for projects. · ...

FlyNava Technologies is looking for a detail-oriented Quality Analyst with hands-on experience in Playwright automation and strong programming skills in Python. · ...

Quality Analyst · The Quality Analyst monitors customer interactions to ensure high-quality service. · Evaluates agent performance against quality standards using live or recorded calls. · ...

Hiring for Quality Analyst -Order Management. · QA,Order Management,Call Audit,Order fulfillment, ...

We are seeking a detail-oriented Quality Analyst to support our Business Development team in ensuring the highest level of performance, communication standards, and client engagement. · This role will play a crucial part in enhancing team effectiveness, monitoring lead engagement ...

Monitor and evaluate voice interactions for quality assurance in Credit card collection process. · ...

Opening For Quality Analyst · Roles and Responsibilities · Job Location : - Bangalore · Participating in design of call monitoring formats and quality standards. · Performing call monitoring, identifying errors and best practices on the call. · Documenting call behaviours and giv ...

I.ROLE PURPOSE & OBJECTIVE · (A two to three lines statement outlining the objective or the reason for which the job exists. What would not get done in the organization if this role did not exist) · Quality analyst ensure that the quality of service is in line with the organizati ...

Role & responsibilities · Call Auditing: Conduct regular monitoring of live and recorded calls to evaluate communication skills, technical accuracy, and adherence to scripts. · Quality Reporting: Prepare daily, weekly, and monthly quality reports · Calibration Sessions: Lead and ...

Role-Quality Analyst - IT Service Desk. · Experience- 2 Years in international BPO (IT Service Desk) | 1 Year as Quality Analyst. · CTC- Up to 6 LPA. · Any Graduates. · Location: Pune. · ...