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Act as the ongoing interface between the client and the system or application. · Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep prod ...
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Bengaluru1 month ago
Application Tech Support Practitioner - Bengaluru / Bangalore - confidential
Description
Roles and Responsibilities: -
Deliver Level 1 (L1) Technical Support through the IT Service Desk, ensuring timely resolution of user issues.
Troubleshoot and resolve technical problems efficiently, providing clear guidance to end users.
Accurately log and document all client interactions, issues, and resolutions within the ITSM tool to maintain comprehensive records.
Collaborate proactively with team members to enhance service delivery and elevate the overall client experience.
Take ownership of assigned tasks and work independently, progressing towards becoming a Subject Matter Expert (SME).
Actively participate in team discussions, sharing insights and contributing to continuous improvement initiatives.
Contribute to identifying and implementing effective solutions for work-related challenges.
Assist in developing and refining support processes to streamline operations and improve service quality.
Provide training, mentorship, and guidance to junior team members, fostering a positive and collaborative team environment.
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Technical Support Practitioner
Only for registered members Bengaluru
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Infra Tech Support Practitioner
Only for registered members Bengaluru
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Application Tech Support Practitioner
Only for registered members Bengaluru
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Application Tech Support Practitioner
Only for registered members Bengaluru
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Infra Tech Support Practitioner
Only for registered members Bengaluru
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Application Tech Support Practitioner
Only for registered members Bengaluru
-
Infra Tech Support Practitioner
Only for registered members Bengaluru
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Infra Tech Support Practitioner
Only for registered members Bengaluru
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Infra Tech Support Practitioner
Only for registered members Bengaluru
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Application Tech Support Practitioner
Only for registered members Bengaluru
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Application Tech Support Practitioner
Only for registered members Bengaluru
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Application Tech Support Practitioner
Only for registered members Greater Bengaluru Area
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Application Tech Support Practitioner
Only for registered members Bengaluru
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Application Tech Support Practitioner
Only for registered members Bengaluru, Karnataka
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Application Tech Support Practitioner
Only for registered members Bengaluru
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Application Tech Support Practitioner
Only for registered members Bengaluru
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Application Tech Support Practitioner
Only for registered members Bengaluru
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Application Tech Support Practitioner
Only for registered members Bengaluru
-
Infra Tech Support Practitioner
Only for registered members Bengaluru
-
Infra Tech Support Practitioner
Only for registered members Bengaluru
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Infra Tech Support Practitioner
Only for registered members Bengaluru