Digital Workspace Platforms Admin - Gurgaon / Gurugram - confidential

    confidential
    confidential Gurgaon / Gurugram

    1 week ago

    Full time
    Description

    Key Responsibilities

    • Administer, configure, and optimize Google Workspace for all university teams, ensuring secure and seamless collaboration
    • Administer, configure, and optimize Slack and its allied apps to enhance communication and cross-functional productivity
    • Drive adoption and best practices across diverse verticals including campus operations, education, skilling, and industry partnerships
    • Design and deliver onboarding programs, training sessions, and tailored workshops for various user groups
    • Develop user-friendly documentation, guides, and SOPs aligned to real workflows
    • Lead workflow automation projects using Google Apps Script, Slack integrations, or similar tools to reduce manual tasks
    • Monitor usage analytics and provide proactive support and creative engagement strategies to underutilized teams
    • Serve as domain expert and technical escalation point, resolving issues swiftly and enabling self-service for users
    • Coordinate with Google and Slack vendors/partners for advanced troubleshooting, integrations, or customizations
    • Ensure security, compliance, and audit readiness of platforms across all departments

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