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    • Customer Success Manager - Bengaluru, India - DeltaX

    DeltaX
    DeltaX Bengaluru, India

    1 month ago

    deltax background
    Description

    About the Role:

    We are seeking a skilled and experienced Customer Success Manager/ Account Manager to lead our team and play a key role in developing and maintaining strong relationships with our clients.

    Key Responsibilities:

    • Strategic Optimization of Client Accounts: Develop a deep understanding of our clients' businesses and needs, identifying opportunities for growth and improvement.
    • Deliverables and Quality: Ensure timely and high-quality delivery of team outputs, meeting client expectations and company standards.
    • Team Development: Provide strategic direction, define processes, and establish systems to support team growth and success.
    • Department Health: Monitor and manage the overall health of the department, identifying areas for improvement and implementing changes as needed.
    • Reporting and Business Growth: Collaborate with senior teams to drive business growth, developing case studies and success stories that demonstrate the impact of our services.

    Requirements for Success:

    • Proactive Approach: Look for opportunities to optimize and improve, driving growth and innovation.
    • Relationship Building: Develop strong relationships with clients, built on trust, empathy, and effective communication.
    • Energy and Passion: Demonstrate a high level of passion and energy, inspiring teams internally and externally.
    • Problem-Solving: Collaborate with others to quickly and effectively resolve problems and challenges.
    • Communication and Project Management: Deliver compelling presentations, possess strong verbal and written communication skills, and have experience with campaign execution and project management.

    About DeltaX:

    Deltax is a cutting-edge Data-Driven Digital Advertising Platform, serving agencies and advertisers with optimized ad campaigns across various channels. Founded in 2012, we pioneered the Advertising Technology Industry, empowering global digital marketing teams with insights, automation, and award-winning technology-driven campaigns.

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