Centre manager - Hyderabad, India - Tejasva Industries

Description

Company Overview

Tejasva Industries is an IT company specializing in software development. With a team of 2-10 employees, we strive to deliver innovative solutions to our clients. Our headquarters is located in Jaipur and we are dedicated to providing high-quality services in the computer and network security domain.

Job Overview

We are seeking a Centre Manager to oversee the operations of our centre in Hyderabad, Telangana, India. The Centre Manager will be responsible for managing the day-to-day activities, coordinating with team members, and ensuring excellent customer service. This is a full-time position suitable for candidates with 1 to 3 years of experience.

Qualifications and Skills

• Bachelor's degree in business administration or a related field.
• 1 to 3 years of experience in a similar role, preferably in the IT industry.
• Excellent organizational and leadership skills.
• Strong interpersonal and communication abilities.
• Ability to multitask and handle stressful situations effectively.
• Proficient in Microsoft Office Suite and other relevant software.
• Knowledge of computer and network security concepts.
• Attention to detail and problem-solving skills.
• Ability to work collaboratively in a team environment.
• Flexibility to work evenings and weekends as required.

Roles and Responsibilities

• Manage the overall operations of the centre, including staff management, customer service, and facility maintenance.
• Coordinate with team members to achieve set targets and objectives.
• Ensure a high level of customer satisfaction by addressing customer queries, issues, and complaints in a timely and professional manner.
• Monitor and evaluate centre performance, providing regular reports to management.
• Maintain inventory of equipment and supplies, and ensure their proper utilization.
• Implement and enforce company policies and procedures.
• Conduct regular staff meetings and training sessions to enhance productivity and skills.
• Collaborate with other departments to streamline processes and improve overall efficiency.
• Stay updated with industry trends and recommend innovative ideas to enhance the centre's performance.
• Ensure compliance with health and safety regulations.