Tele Caller - Mumbai, India - MAAC

Description

Profile – Tele - Caller

Location – Mumbai (Malad & Mira Road)

As a Telecaller, you will be responsible for reaching out to potential customers over the phone to promote products or services, generate leads, and facilitate sales.

*Responsibilities:*

• Make outbound calls to prospective customers using a prepared script to introduce products or services and generate interest.
• Identify and qualify leads through cold calling, warm calling, and follow-up calls. Gather relevant information such as customer needs, preferences, and buying intentions.
• Utilize effective sales techniques to persuade prospects to make a purchase or schedule appointments for further discussions with sales representatives.
• Maintain a database of customer information, interactions, and feedback. Follow up with customers to ensure satisfaction, resolve issues, and encourage repeat business.

*Qualifications:*

• High school diploma or equivalent. Bachelor's degree preferred.
• Proven experience in telemarketing, sales, or customer service role preferred.
• Excellent verbal communication skills with a clear and pleasant telephone manner.
• Persuasive and convincing ability to influence customer decision-making.
• Strong negotiation and objection handling skills.