Process Control Engineer - Bengaluru, India - Raytheon Technologies
Description
Unspecified
Title :Product assurance engineer
Role: Process Control and Supplier Management
Business Unit: Pratt & Whitney
Location: India Engineering Center (IEC)
Role type: Onsite
Pratt & Whitney is working to once again transform the future of flight—designing, building, and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.
Come ready to explore and you'll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.
Innovation through diversity of thought . At Pratt & Whitney, we believe diversity of thought enables creativity, innovation, and a foundation for inclusion. By fostering an inclusive culture, we accept a shared accountability and responsibility to recognize, sponsor, coach, hire and promote talent equally. We welcome our employees to be their whole - best - selves at work because trust, respect and integrity, are a part of our DNA.
At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?
Job Responsibilities:
The CEE Maintenance Data and Services Engineering (MDSE) team is responsible for development, validation, distribution/sales and customer support of all maintenance procedures and common standard practices and operating procedures (SPOPs) needed to fully maintain and overhaul an engine and its major components, both on-wing and in a shop environment.
The Publication Life Cycle Management (PLCM) team within MDSE is responsible for the intake and management of engineering change requests (CRs), product assurance to ensure compliance, performance metrics for CR processing, first-time quality acceptance and nonconformance trending, and managing supplier relationships.
The Intake role within PLCM will be responsible for change management coordination of engine maintenance data. The candidate will be a focal for receiving, researching, assigning, and tracking publication changes to closure for scheduled technical publication revisions.
Candidate will work with source data providers to ensure the timely processing and delivery of technical publication changes that meet program level requirements for engine certification, engine entry into service and sustainment activities for various Pratt & Whitney engine programs.
Key Responsibilities:
Receive, review, and approve incoming engineering source data to determine engine manual impact.
Coordinate assignment and scheduling of incoming work with program leads.
Input assignments and create manual change requests for tracking and scheduling of workload.
Work with program leads on program specific issues, priorities, and workload. Work to reduce roadblocks preventing tasks from being incorporated within a given revision cycle.
Support program leads with program specific data requirements to ensure proper support of airframers, airline customers and overhaul shops as it pertains to maintenance data requirements.
Collaborate with MDSE colleagues to identify and implement process enhancements that support our business objectives.
Create reports to present change requests status and support discussions on corrective actions for late deliveries.
Interface with the source data providers as it pertains to maintenance data requirements.
Update and run periodic and ad-hoc reports for the PLCM team.
Update and maintain work instructions and standard work as business processes improve and evolve.
Basic Qualifications:
Bachelor's degree in Mechanical/Aviation/Aeronautical/Aerospace Engineering
A minimum of 4+ years of experience in a customer support/engineering maintenance/project management role
Experience with Microsoft Excel, including use of pivot tables and similar analytical tools
Experience implementing continuous improvement strategies and CORE methodology
Self-motivated, self-reliant, and capable of independent work
Excellent communication skills (clear and concise in written and verbal communications)
Preferred Qualifications:
Experience with business process management
Demonstrated success with tracking and scheduling of work assignments
Demonstrated success in managing projects, suppliers, and deadlines
Demonstrated ability to manage multiple priorities in parallel
Ability to shift focus and priorities on short notice to support evolving business needs
Able to think logically and analytically in a problem solving environment
Able to work well in a team environment and communicate effectively across teams
Able to report out on task completion and seamlessly hand over incomplete tasks to other team members
Ability to maintain organized and accurate worklog of ongoing tasks
Possess knowledge and understanding of technical publication requirements as it pertains to FAA/TCCA regulatory requirements and industry specifications
Understanding of S1000D specification, XML, tracking and scheduling of work assignment and highly organized
Familiarity with aircraft engine hardware and overhaul maintenance
Familiarity with SQL and Database concepts
Willing to travel to both foreign and domestic (5% travel)
What is my role type?
In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is:
Hybrid : Employees who are working in Hybrid roles will work regularly both onsite and offsite. This means that responsibilities of the job need to be performed onsite on a regular basis.
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.