Sales Operations Executive - Bengaluru, India - Lifesight

Description

Lifesight is a fast-growing SaaS company focused on helping businesses leverage data & AI to improve customer acquisition and retention. We have a team of 130 serving 300+ customers across 5 offices in the US, Singapore, India, Australia, and the UK. Our mission is to make it easy for non-technical marketers to leverage advanced data activation and marketing measurement tools that are powered by AI, to improve their performance and achieve their KPIs. Our product is being adopted rapidly globally and we need the best people onboard the team to accelerate our growth.

What You'll Do

Collaborate with Marketing to ensure sales collaterals are available and ready to use.

Assist Sales, CS & Marketing leaders in creating respective playbooks & scorecards.

Create a training plan for CRM usage and educate AE/SDR/CSM on accurate usage of the fields.

Be the hubspot CRM Admin to build workflows and handle integrations with different tools for seamless information exchange.

Manage tech stack like HubSpot, Apollo, PandaDoc, Gong, Apollo, LeadIQ, Saleshandy

Assist RevOps in territory management, data planning

Track weekly review tracker with RevOps

Provide reporting on customer adoption, sentiment, advocacy, and business results (i.e., forecasts, renewals, expansions, churn)

Curate content and playbooks to allow the team to more efficiently and consistently deliver customer outcomes

Identify opportunities for process automation and optimization, with a focus on scalability and driving significant growth in customer success and sales

You are perfect for the role if you.

2-3 years of experience in a B2B SaaS company managing a Sales Operations tech stack.