Delivery Lead - Bengaluru

Only for registered members Bengaluru, India

3 days ago

Job summary

We are a rapidly growing team supporting India managing various IT Infra End-user Datacentre operations refresh projects programs providing a platform to explore talent skill into Service Delivery management COME JOIN US COME GROW WITH US.

As Delivery Lead you will lead manage service change delivery for an account group of accounts significant area of service within one of our larger accounts leading a team directly matrix management operating effective governance model ensuring services deliver promised customer organisation meeting service levels financial targets supporting Group Services colleague grow business drive overall customer satisfaction through delivery service excellence You'll probably have small team direct reports larger number Computacenter partner employees manage within matrix You'll make sure understand role appropriately engaged motivated led part Delivery Leadership team either right reporting Senior Delivery Lead or Delivery Director given appropriate autonomy lead areas service responsible form wider community contribute actively wider in-country initiatives depending customer may seat operational strategic table may need work part virtual leadership team suppliers What you'll need years relevant experience certified ITIL PMP Prince2 able show understand how IT services fit customers' business add value as provider Constantly drive us do better both organisations objectively manage performance internal partner delivery teams demonstrate understanding performance means customers' business what doing improve continually improve efficiency effectiveness delivery processes services add value relevant customers throughout contract lifecycle Identify risks service delivery assess commercial implications take measures eliminate risk avoid risk Change Delivery Management Business Management Contract Financial Relationship People Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Information Technology & Services

Job description

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Delivery Lead - Bengaluru

Job summary

Job description

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