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ServiceNow Developer - Pune, India - Globex Digital - USA | India
Description
Warm Greeting for the Day
We are currently hiring for ServiceNow Developer(ITOM) which is in Pune Location.
It is Contract-to-hire but a long-term Project.
Here is the Job Description for the Requirement,
Experience: 5+ Years
Location: Pune
Payroll: Globex Digital
Role & responsibilities
Collaborate with stakeholders to gather requirements and translate them into technical specifications for ServiceNow ITOM and CMDB solutions.
Design, develop, and configure ServiceNow ITOM and CMDB modules, including Discovery, Service Mapping, and Configuration Management.
Customize ServiceNow workflows, business rules, UI policies, and notifications to support ITOM and CMDB processes and automation.
Configure and maintain the CMDB data model as per CSDM framework, ensuring accurate and up-to-date configuration item (CI) information.
Integrate ServiceNow with other internal and external data sources.
Collaborate with cross-functional teams to define and implement ITOM and CMDB good practices, ensuring alignment with industry standards and ITIL processes.
Conduct thorough testing of ServiceNow configurations and customizations to ensure high-quality deliverables.
Provide ongoing support and maintenance for ServiceNow applications, troubleshooting issues and implementing necessary fixes or enhancements.
Stay updated with the latest ServiceNow releases and ITOM/CMDB-specific features, proactively identifying opportunities for process improvement and system optimization.
Collaborate with other developers, administrators, and business analysts to deliver integrated solutions that meet the ITOM and CMDB needs of the organization.
Document technical specifications, user guides, and standard operating procedures for ServiceNow applications and configurations.
Provide leadership and guidance to junior consultants and project teams, fostering a collaborative and high-performance work environment.
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