- Order Fulfillment:
- Stock returns:
- Email / Phone Co-ordination between the Field operations team and Supplier (Courier/Transportations team) on any Logistics Delivery and Fulfillment exceptions/failures. Responding to email quires/requests on Parts delivery, exceptions/failures, and escalations.
- Data Reporting:
- Logging Logistics Shipment failures on the Escalation Portal to review with management.
- To produce and update accurately, Daily Courier Failure Reports and escalate to relevant Management.
- Following the above exceptions/failures by Supplier team, coming up with contingencies to fulfill failed orders within set cost and time guidelines.
Logistics Coordinator - Mumbai, India - NCR Corporation
Description
About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world's leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
Job Function: Supply chain – Logistics.
Job Position title: Logistics Coordinator.
Job Location – NCR Vikhroli, Mumbai, India.
Required qualifications: Graduate from any accredited university.
Preferred qualifications and working conditions: Contact Centre, BPO experience, with Rotating shifts including Night shifts for a 24/7 x 365 operations.
(For Internal) Job profile/job code - SCM Logistics Coordinator (I)
(For Internal) Team: Europe Premium Freight.
Job Description: Duties and Responsibilities
Responsible for the sourcing and shipping NCR Spare parts inventory on Premium Freight shipment orders for the Europe region.
To ensure incoming part requests submitted by the FSC (Field Service Contact Centre) are accepted, parts sourced and delivered in a timely manner or within expected delivery targets.
To ensure the return of Good and Defective stock to NCR Central Parts Depot.
Arrange for Return parts collections from Customer Site locations and manage completion of these jobs with regular follow-up with the Logistics service provider.
Analyze daily Premium Freight spend and ordering Data for Trends.
Sending out accurate Parts ordering volume and Spend data reports to management and agreed Stakeholders on a Daily/Weekly and Monthly basis.
Duties may include any additional Tasks and/or additional Support required as instructed by management based on relevant Business requirements.
Offers of employment are conditional upon passage of screening criteria applicable to the job