application support specialist - technical expert - New Delhi - beBeeSalesforce

    beBeeSalesforce
    beBeeSalesforce New Delhi

    2 weeks ago

    Full time, Permanent

    Job title: Manager Application Support SalesForce-Housing Finance Company

    Description

    Senior Salesforce Application Support Specialist

    We are seeking a highly skilled Senior Salesforce Application Support Specialist to join our team.


    Job Description:

    • Provide exceptional support to customers on Salesforce product troubleshooting, integration, and implementation.
    • Collaborate with cross-functional teams to resolve complex technical issues and provide timely resolutions.
    • Serve as an escalation point for critical support cases and demonstrate in-depth knowledge of Salesforce Sales, Service, and Community Cloud applications.

    Key Responsibilities Include:


    • Assist users in resolving code-related issues with the salesforce product
    • Coordinate with different teams to bring resolution to the problems

     


    1. 5-8 years of experience working with the understanding of SFDC platform functionalities like Objects Roles Fields Customizations etc with thorough understanding
    2. .
    3. Knowledge on SOQL/SOQL is required; certified ADM / DEV (any) will be added advantage  ,Experience Agile development methodology Scrum plus Good written verbal communication skill. Moreover Knowledge MS SQL Experience user support methodology Integration REST/Soap/Bulk API Required fields Language skill attributes option trade recommended,' li>

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