Oracle Database Support Administrator - Mumbai

Only for registered members Mumbai, India

2 hours ago

Default job background
Job Title: Oracle Database Support (L1 / L2 / L3 / L4 Lead) · Location: Hyderabad / Mumbai · Work Model: 24x7 Production Support · Mandatory Skills (Applicable to L1, L2, L3 & L4) · Oracle Enterprise Manager (OEM) 12c/13c – Mandatory · Oracle Cloud Infrastructure (OCI) – Mandator ...
Job description

Job Title: Oracle Database Support (L1 / L2 / L3 / L4 Lead)

Location: Hyderabad / Mumbai

Work Model: 24x7 Production Support

Mandatory Skills (Applicable to L1, L2, L3 & L4)

  • Oracle Enterprise Manager (OEM) 12c/13c – Mandatory
  • Oracle Cloud Infrastructure (OCI) – Mandatory
  • IBM DB2 LUW – Mandatory
  • Oracle Database 11g / 12c / 19c
  • RAC / Data Guard / ASM
  • RMAN Backup & Recovery
  • DB2 HADR
  • ITIL Process Knowledge
  • Production Support Experience

L1 – Oracle Database Support Engineer

Experience: 2–3 Years

Responsibilities:

  • Monitor Oracle & DB2 databases using OEM
  • Handle alerts, tickets, and basic troubleshooting
  • Execute RMAN backups and validate jobs
  • Perform DB2 health checks
  • Support OCI-hosted databases (basic administration)
  • Escalate critical issues

Required Proficiency:

  • OEM monitoring & alert handling
  • Basic OCI (Compute, Storage, Networking)
  • Basic DB2 administration
  • Understanding of RAC/Data Guard

L2 – Oracle Database Support Engineer

Experience: 4–6 Years

Responsibilities:

  • Administer RAC, Data Guard, ASM
  • Perform patching & restore operations
  • Analyze AWR reports & tune performance
  • Manage DB2 LUW (REORG, RUNSTATS, HADR monitoring)
  • Support OCI (VCN, IAM, DBCS)
  • Participate in DR drills

Required Proficiency:

  • Strong OEM administration
  • Hands-on OCI management
  • DB2 HADR & troubleshooting
  • Performance tuning capability

L3 – Senior Oracle Database Engineer

Experience: 8–10 Years

Responsibilities:

  • Lead complex troubleshooting & RCA
  • Manage large RAC & Data Guard setups
  • Handle major P1/P2 incidents
  • Plan upgrades & migrations
  • Optimize DB2 performance & HADR
  • Drive automation & scripting improvements
  • Mentor L1/L2 team members

Required Proficiency:

  • Advanced OEM configuration & monitoring design
  • Strong OCI architecture knowledge (HA/DR setup)
  • Advanced DB2 tuning & recovery expertise
  • SLA & capacity management

L4 – Oracle Database Support Lead

Experience: 12–15 Years

Responsibilities:

  • Lead end-to-end Oracle & DB2 support operations
  • Own SLA governance, reporting & stakeholder communication
  • Architect HA/DR strategy (RAC, Data Guard, HADR)
  • Define OEM monitoring framework
  • Design OCI database architecture (HA, DR, cost optimization)
  • Lead crisis management & major incident handling
  • Drive automation, compliance & process improvements
  • Manage and mentor L1/L2/L3 teams

Required Proficiency:

  • Enterprise-level OEM architecture expertise
  • Strong OCI design & governance capability
  • Advanced DB2 HADR & performance optimization
  • Leadership & ITIL process ownership


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